Implement highly complex interfaces using Cerner FSI/OPENLink, Corepoint or appropriate middleware. Work collaboratively with other teams to develop efficient interfaces that adequately meet the clients’ needs. Fully responsible for interface development, implementation, analysis, modification, testing, and support from pre-implementation through post go-live activities. Work with ITWorks associates and clients/users to investigate operational issues, identify effective solutions, implement, and test resolutions and confirm with end users Conduct problem management to identify root cause and implement resolution Document all work as part of client deliverables, consistently using a professional documentation approach throughout span of engagement and beyond, resulting in high quality materials for internal and external usage Leverages ticketing system to document all break-fix and enhancement work Develop appropriate documentation and participate in change control processes Provides after-hours call support within an on-call rotation. Ability to work a flexible schedule (Sunday to Thursday-India Day shifts) as needed to accommodate implementation and upgrade work Performs other responsibilities, as needed Manage implementation and testing of all new interfaces and changes made to existing interfaces.

Career Level - IC1