Do you want to influence the experience of millions of customers? Do you want to work in a collaborative environment that impacts products from across the company? The Recipient Experience (REX) team owns and build customer-facing experiences which help us realize our mission of providing a perfectly executed, transparent, and flexible delivery experience that customers LOVE. Your solutions will provide the data needed to anticipate and resolve customer's questions before they are asked. At Amazon, we are known for our customer obsession. We need your ideas and your ability to take initiative, innovate, and produce results as we continuously improve the customer experience.

Key job responsibilities
As a Software Development Engineer II (SDE II), you'll lead engineering design and development with a team of engineers and product partners. To succeed in this role, you believe in high standards for code quality, code reviews, testing, and operational excellence. You create mechanisms for achieving results and iterating improvements and can lead projects end to end while working with and through other engineers to deliver results, with the autonomy to build the right solution from Day One. As an SDE II with our team, you will collaborate with other engineers on technical design and strategy with a career opportunity for growth that only Amazon can offer.

About the team
Are you ready to take on the challenge of controlling and tracking billions of packages for Amazon customers worldwide? If so, join our Customer Shipment Tracking and Control (CSTRAC) team, the driving force behind many features on Amazon retail.

We own the customer-facing Package Tracking page as well as its backend services, providing an accurate answer to the customer's question: "Where is my stuff?". Our team caters to numerous internal clients, making delivery tracking easily accessible across Amazon's flagship pages and products.

Our technical vision includes providing an advanced, modular service architecture that allows us to deliver accurate package tracking information. We're not just about tracking; we empower customers to control where and when they receive their package even as it's in transit.

Our challenge is to bring our services together into a cohesive and easy-to-use platform so that client teams within Amazon can self-serve their needs while we maintain a repeatable process at scale. We're geared towards innovation, continually evolving as Amazon expands and diversifies its delivery programs.

Join us, and be part of the team that is shaping the future of package tracking and management at Amazon. Join us in making our vision a reality - submit your application today!