At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place where people can find and buy anything online, this is your chance to make history. Come help us create innovative capabilities for Amazon's Associates, managers, and leaders to support the evolution of People eXperience and Technology (PXT).
Our solutions give Amazon associates around the globe the flexibility to enrich their job experience through pay incentives and job mobility. We thrive on developing world-class experiences for associates worldwide to empower them to increase their income, explore job options, train, choose, and progress in their careers at Amazon. As a member of this team, you are changing people's lives by creating the tools that help them advance in their careers!
The Workforce Solutions team builds and delivers world-class products/services for Amazon’s hourly associates, approaching 1 million worldwide. We believe that happy Amazon customers start with happy Amazon employees!
As an engineer on this team, you will be given the opportunity to independently own driving improvements to our existing technology, while also designing and developing new products and interfaces. Your solutions will provide the ultimate customer experience. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building a software system that can be operated at global scale. At Amazon, we are known for our customer obsession. We need your ideas and your ability to take initiative, innovate, and produce results as we continuously improve the customer experience.

Key job responsibilities
• Drive the development of the end-to-end services and processes to give Amazon hourly associates options for pay, training, and job choices
• Build the most extensive pay premium, job training, and career mobility options on earth
• Use modern technologies to solve complex problems at scale
• Deliver solutions that scale in volume and handle the complexity of diverse workflows and country specific rules/regulations.
• Own automation of business processes in a full stack, mostly server-less environment using proven, as well as evolving native AWS services and other technologies to create a friction free user experience.
• Solve the challenging problem of scaling these services to serve hundreds of thousands of Amazonians across the globe in real-time
• Be a technical innovator that is not afraid to challenge the norms and innovate.
• Execute against project plans and delivery commitments.
• Build highly available, scalable, and performant tier-one services to power responsive, intuitive, and sleek experiences for customers.
• Solve complex business and technical problems by diving deep, collecting data to make well informed decisions, and using sound judgement in the face of insufficient data.
• Work with the latest technologies to innovate on behalf of the associates.