Join our team to help build the next-gen shopping experiences on Amazon with generative AI. Our team owns the core APIs that power Rufus and other genAI shopping features on Amazon. We’re looking for builders passionate about building scalable, robust, and AI-powered experiences across Amazon to bring this vision to life.

Key job responsibilities
As an SDE2, your key responsibilities will include:
- Own the full software development lifecycle for your assigned features, from design to implementation to testing.
- Write high-quality, maintainable, and testable code that meets Amazon's engineering standards.
- Collaborate closely with cross-functional teams, including product managers, designers, and other engineers, to translate business requirements into technical solutions.
- Participate in the broader technical vision and roadmap discussions for the Rufus platform.
- Stay up-to-date with the latest advancements in relevant technologies and incorporate them into the Rufus architecture when appropriate.
- Mentor and share knowledge with more junior engineers on the team.
- Actively participate in code reviews, architecture discussions, and other team activities to continuously improve engineering practices.
- Identify and drive process improvements to increase the efficiency and reliability of the team's software development workflows.
- Participate in the team's on-call rotation to quickly address and resolve any production issues or incidents.
- Proactively identify and mitigate potential operational risks to minimize the impact on customers.
- Contribute to the continuous improvement of the team's incident response and disaster recovery procedures.

A day in the life
- Write code for highly anticipated customer features
- Investigate and troubleshoot complex issues with frontend, dependency, and other Amazon teams
- Review a design document for a new platform capabilities
- Provide reviews and architectural guidance for Away-Team engineers on design best practices and operational lessons
- Address product or design stakeholder questions and advise on technical implement trade-offs and effort estimates
- Triage, investigate, and fix top-priority production issues during on-call rotations

About the team
You'll be joining the Nile CX Orchestrator team, the group that owns the core service powering the Rufus CX experience and the orchestration platform for Amazon's new AI-powered Shopping Assistant.

As part of this team, you'll be responsible for the client-facing APIs that drive the Rufus AI experience, as well as other AI-generated features on Amazon's Shopping pages. It's a collaborative, fast-paced environment, with many senior engineers who are eager to serve as mentors.

The team is always looking for ways to improve the engineer experience through process improvements and automation. You'll have the opportunity to contribute to these efforts and help shape the team's engineering practices.

Beyond the technical work, the Nile CX Orchestrator team also values a strong sense of camaraderie. The engineers often enjoy lunch together, fostering a tight-knit community and supportive culture.

By joining this team, you'll play a critical role in delivering the core functionality that powers Amazon's latest AI-driven innovations for customers. Your contributions will have a direct impact on the shopping experience of millions of Amazon customers worldwide.