Autonomous Endpoint eXperience (AEX) team's mission is to enable enterprise employees with secure and delightful device productivity experiences via data intelligence. The team this role is in is Apps Platform team, responsible for a platform that builds, integrates, discovers, manages all enterprise desktop apps. The team leverages automations, data intelligence, GenAI chatbots etc to build large scale autonomous software systems with delightful user experiences.


Key job responsibilities
To be successful on this journey, you should love having the highest standard for yourself and others you work with while always looking for opportunities for operational excellence. You are deeply customer focused, understand multiple customers’ challenges, and constantly looking for ways to pursue them.

You will:

- Use software engineering best practices to ensure the highest quality for all deliverables.
- Work closely with other engineers while leading the design, implementation, and deployment of applications and systems at a large scale.
- Own the delivery of integral pieces of a system or application.
- Work closely with our engineering and security partner teams.
- Mentor and develop other engineers on the team.



A day in the life
As an SDE-II you will design services and develop features for the systems that run and secure the client fleet across all of Amazon. You will continuously drive operational excellence and improvements to our existing services.

About the team
https://quip-amazon.com/ndaMAfeaXlVy/AEX-Team-Charter-Update#temp:C:BWD0d70d763189e4e10971c5b013
https://w.amazon.com/bin/view/AEX_Team/

Helios: an Apps Platform team

Responsible for apps platform, apps integration, apps discovery, and a suite of generic-purpose enterprise apps. Services include:

1. "One IT Desktop" app (IT OP1 Ln198), a pre-installed app as single entry point for Amazonians to discover and access their IT needs and plug-in tools (eg ACME, Catalog, Persist, self-service workflows, AIVA chatbot etc).
1. Team also owns a new plug-in tool “My Device (naming TBD)”: a personalized “at-a-glance” view of my device performance, resource usage, device compliance and data backup status etc. Utilizing real-time telemetry data, the app will deliver personalized and actionable notifications to highlight issues or performance optimization opportunities (e.g., device cleanup, reboots, app restarts and power-saving measures).
2. Software Catalog: software installation engine, including FoP, SHOP integration, new-device apps transfer etc.
3. FleetPulse - a generic-purpose secured 1P script execution engine. Will replace Tanium scripts as a part of Tanium deprecation.
4. ALERT(Amazon LSE and Emergency Rapid Talk), integrating with IT/ security tools.