Seattle, WA, US
2 days ago
Software Development Manager, Alexa Enterprise Products
Interested in impacting at scale and seeing your product used by consumers world-wide? Join Alexa Enterprise Products (AEP) to lead the development of Large Language Model (LLM) based solutions that transform how enterprises interact with Alexa. You'll build and lead a new team focused on creating ML experiences for enterprise applications.

You'll architect solutions that define customer interactions with Alexa, owning the complete development lifecycle from design to deployment. This position offers the opportunity to solve unprecedented challenges while building enterprise-grade, highly available software solutions.

Key job responsibilities
• Define and execute the strategy for Alexa Enterprise product line
• Recruit, mentor, and develop engineering talent
• Collaborate across organizations to optimize Alexa experiences while meeting business objectives
• Develop scalable software solutions supporting AEP business growth
• Manage mission-critical services requiring 99.99% reliability and sub-100ms latency


A day in the life
You will lead the software development lifecycle for enterprise-scale solutions, from initial architecture through production deployment. Your responsibilities include feature prioritization, technical design, and quality assurance. Success in this role requires experience building teams that deliver scalable, global software systems while maintaining our dual commitment to customer satisfaction and engineering excellence.

About the team
Alexa Enterprise Products Team provides enterprise-ready features, making it easy to deploy, integrate, and manage Alexa-enabled devices and experiences at scale for a variety of property types. We work on expanding Alexa's use case by creating features and core Alexa system functionality that allows Alexa to be use by enterprises (as opposed to personal homes). You will be driving development of code to deliver these pieces of functionality.

We serve world-class customers such as Disney, Wynn Resorts, Hard Rock Hotels, Atria Senior Living, Spanish Red Cross, Japan Post, and BayCare Hospitals. Our products have been featured in publications such as CNET and Forbes and Amazon has celebrated our progress in its quarterly earnings highlights. Customers have told us: 'You have saved lives' and ‘helped our residents connect with their families.
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