Description AWS Networking Telemetry and Engineering (NTE) team owns a data stream, which performs ingestion, enrichment and transformation of AWS traffic monitoring data. The traffic monitoring data is critical to current and future business needs of AWS customers. From traffic engineering, facilitating real-time analysis and resolution of network congestion events, to optimizing the cost of our network, and forecasting future capacity needs. NTE mission is to distribute quality traffic data to our customers through systems that provide visibility into the traffic utilization of the Amazon network. We are looking for an exceptional Software Development Manager (SDM) to build and lead NTE software team in Vancouver, Canada. The ideal candidate will share our excitement about cloud computing and will be passionate about delivering high quality services spanning full SDLC lifecycle. You should have good knowledge of distributed systems with design and implementation experience, as well as the ability to lead and coach engineers. You will be customer centric and enjoy working in a fast-paced environment that requires excellent technical, business and communication skills. NTE team is part of AWS Infrastructure Services which owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse organization which consists of software engineers, network engineers, data engineers, scientists, and software managers. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you would like to request an accommodation for the interview or onboarding process, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting https://www.amazon.jobs/en/disability/us Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Working at AWS on the GCNA Team Meet Robert, VP: https://youtu.be/8v5i42FL02w Meet Jeyanthan, Software Development Manager: https://youtu.be/5oJe4rXS3Ow Key job responsibilities Key job responsibilities as an SDM • You will oversee the complete system design lifecycle—defining, prioritizing, designing, building, automating and testing new features. • You will work with software engineers day-to-day demonstrating skills like providing clear feedback, accountability and coaching individuals or team. • You will define individual team or organizational goals based on customer/team/business requirements. You will deliver these goals through your team, through strategic mechanisms. • You will operate an AWS business with globally distributed servers and customers at a massive scale. A day in the life As an SDM, you will problem-solve and innovate in an agile, sometimes ambiguous environment. You will build creative short-term and sustainable long-term solutions with others as passionate as you about this mission. You will use data to make decisions and validate assumptions. You will learn from others and help grow those in your team to achieve their best. Basic Qualifications - 3+ years of engineering team management experience - 7+ years of engineering experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams Preferred Qualifications - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers - Experience working and managing cross-regional teams Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter. The base salary for this position ranges from $171,400/year up to $286,200/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.