Amazon We Services (AWS) operates one of the largest and most complex networks in the world. We build and operate the network that underpins our customers’ businesses and aim to provide a network that is indistinguishable from perfect.

Network Availability Engineering (NAE) provides customers with tools and services to monitor the network, alarm, and automatically mitigate and remediate events. NAE’s mission is to maximise network availability reducing network impact through automation.

Our teams include a mixture of Software Development Engineers, System Development Engineers, UX Designers, Research Scientists, and Software Development Managers working together to build the best products for our customers. You’ll work closely with partner and customer teams within the broader Amazon organisation.

We’re on the lookout for a leader passionate about people, distributed systems, software platforms, and delighting our customers. You will own the design, development, testing, and deployment of your systems and services. You will draw from a breadth and depth of technical expertise to mentor engineers, complete hands-on technical work, and provide leadership on complex technical issues.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
- Lead, mentor, and hire-for a world-class software development team.
- Lead the design, implementation, and deployment of successful highly distributed, large scale services.
- Serve as a lead on demanding, complex, multi-team, cross-functional projects.
- Actively participate in hiring talented people and assisting in the career development of people within and outside your team.
- Play a critical role in the broader business planning; working closely with senior executives to develop business targets and resource requirements.
- Define long-term technical and business strategy and goals.
- Understand business context to decisions made within and across groups.
- Maintain a current understanding of industry and technology trends.
- Work as part of a diverse team with some of the best minds in the industry, across the world.
- Own your service(s) end-to-end.
- Have the opportunity of leading and participating in the solution of problems not yet solved by the industry.
- Be part of an organization that understands what it takes to grow and operate a global business at our scale.

A day in the life



About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.