As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

We are seeking an experienced people manager to lead a group of Software Development Engineers who design and develop back of house (BOH) services to support the networks that are critical for the Just Walk Out business. The prospective Manager will drive the team’s software development roadmaps, leading prioritization and design requirements. The Manager will be responsible for the lifecycle of their products from design, development, quality reviews and deployment, as well as operational excellence through continuous improvement, visibility, and standardization to deliver highly available services to our customers.

You will tackle challenging situations every day and you’ll have the opportunity to work with multiple technical teams at Amazon. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many customers.


Key job responsibilities
- Manage the design and development of new software solutions supporting our internal teams, including code reviews, testing, deployment and post-launch monitoring
- Lead and manage the team that drives organizational standards for operational excellence and resiliency
- Develop, communicate, and maintain project road maps
- Establish strong relationships with internal partners and peer stakeholders to understand and meet their needs while operating existing systems at a high quality
- Dive into details of issues, make technical contributions, and drive the delivery of products and software solutions.
- Focus on hands on development of your team. Mentor, coach and grow highly talented engineers. Train engineers on best practices and drive operational excellence.

A day in the life
A successful candidate will be a hands-on manager with an established background in developing and operating software and services, developing and hiring extraordinary talent, have strong technical ability, great communication skills, and a motivation to achieve results in a dynamic fast paced environment.

The ideal candidate is excited by technology, passionate about learning and should view every customer interaction as an opportunity to create an exceptional customer experience. Everyone on the team needs to be entrepreneurial, excited to work in a “green field”, wear many hats and work in a highly collaborative environment that is more startup than big company.

About the team
ABOUT AWS:

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.


The Just Walk Out (JWO) Networking team is responsible for the hardware and software systems deployed to physical stores to support the seamless shopping experience that is Just Walk Out. These systems include OS development, device provisioning, application deployment, logging and metrics, device command orchestration, and configuration-data management. All of these components work together to enable seamless installation and and on-going management of our many JWO networks deployed around the world.