Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Customer Authentication Engineer manages the day-to-day maintenance and operation of Authentication and related security systems to ensure that controls are adequate and effective in protecting the customers, environment, and employees.

Primary Responsibilities

Performs administration duties for the Identity and Authentication platformsDevelops and maintains detailed technical documentation related to the Customer Authentication and Identity platforms including on-premise and cloud-based deploymentsServes as support for architecture, support, engineering, and application development issues related to Customer Authentication and IdentityAnalyzes, troubleshoots, and develops third-party integrations for related authentication and identity toolsAssists with establishes plans and protocols to protect data and information systems against unauthorized access, modification, and/or destructionAssists with compiling technical reports on daily activitiesAnalyzes and advises on new authentication technologies and program conformanceMaintains knowledge of current and emerging technologies and advancements associated with Omni-channel and Digital Authentication and Identity offerings including Cyber Crime related activitiesAnalyzes security scenarios and provides data-driven solutions and recommendations to management

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

Bachelor’s degree and two (2) years of experience in Information Security/TechnologyOr Associate's degree and and four (4) years of experience in Information Security/Technology

Preferences

Experience with Agile methodology and SDLC concepts/tools (Git, Atlassian stack)Experience with cloud-based technologies and environments such as AWS and AzureExperience with Linux/Unix, Windows, scripting (with programming languages such as Bash, PowerShell, or Perl), SQL, LDAP, and web servicesExperience with one or more programming languages such as Java, C#, C/C++, Python, or JavaScriptAbility to articulate complex technical concepts/scenarios to both technical and non-technical audiencesFamiliarity with FIDO, Webauthn, OTP, Biometrics, and multifactor authentication (MFA) platformsFinancial services experienceRelevant security certifications (e.g. CISSP, CIAM, etc.)Strong understanding of Active Directory, LDAP, RADIUS, NTLM, Kerberos, and ADFSStrong understanding of SAML, OAUTH, OIDC, and JWTStrong understanding of TCP/IP network security principles and troubleshooting

Skills and Competencies

Ability to multi-task, to be self-initiated, and work independentlyExcellent customer service and interpersonal skillsGood time management skillsKnowledge and skill in technical problem resolutionStrong attention to detail and outstanding analytical skillsStrong organizational, research, analytical and/or problem-solving skills to evaluate situations, make recommendations, and take effective actionStrong written and verbal communication skills

The following skillset is not required:

Strong understanding of TCP/IP network security principles and troubleshootingStrong understanding of Active Directory, LDAP, RADIUS, NTLM, Kerberos, and ADFS

This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$87,206.80 USD

Median:

$111,410.00 USD

Incentive Pay Plans:

This job is not incentive eligible.Opportunity to participate in the Long Term Incentive Plan.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

Paid Vacation/Sick Time401K with Company MatchMedical, Dental and Vision BenefitsDisability BenefitsHealth Savings AccountFlexible Spending AccountLife InsuranceParental LeaveEmployee Assistance ProgramAssociate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

Location DetailsRiverchase Operations Center

Location:Hoover, Alabama

Bring Your Whole Self to Work  

   

We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work and thrive is the right thing to do.

   

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.