Req ID: 301766 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Software Engineer to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

QA Lead with sales and service cloud experience

How You’ll Help Us:
As a QA Test Leader, you will have the opportunity to get in on the ground floor of a new division created
within one of the largest technology providers in the world. We are building the next generation of
digital services companies and believe clients are ready for a more nimble, agile partner to deliver
outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, Mulesoft, Tableau etc.
You’ll help us by viewing this opportunity as more than a job, but an opportunity to mold the business
and as a place to grow your career with a core group of highly talented individuals across the US, Costa
Rica, Canada, and India. We put an emphasis on training, improving consulting skills and helping you
achieve certifications. You’d be joining a company that has 3,000+ SF certifications, so you know you are
part of a highly skilled team that values investing in team education and skill-building.
Why the Role Is Important:
Our QA Test Leaders are fundamental to ensuring the digital technology and related services that NTT
DATA builds for our clients are valuable, intuitive, and impactful. The work of QA Test Leader provides
our clients and team with support, leadership, and direction to make sure projects are executed well and
to deliver the engagement as promised.
Once You Are Here, You Will:
QA Testing
● Create test plans and test cases to cover the documented business requirements and design
specifications.
● Execute test cases and record results. Consult with project team on questionable issues before
opening defects.
● Report test status and test metrics daily in the project tool (e.g. Jira, TFS, etc.)
● Participate in team status meetings and contribute information to status, risk, and issue reports.
● Ensure functionality is delivered per the SOW. Identify deviations and communicate to project
leadership.
● Follow all project standard operating procedures (SOP) related to time reporting, DevOps,
reporting status, updating PM/ticketing system for assignments, bugs, events, incidents,
requests, changes, problems, etc.
Team Management
• Guide QA Team efforts towards successful project delivery
• Provide technical leadership to teammates through coaching and mentorship
• Identify and encourage areas for growth and improvement within the team.
Required Qualifications:
● 8+ years’ experience in a Salesforce consulting role
● 8+ years’ experience testing in Salesforce Applications
● 5+ years’ experience leading a team of 2+
● At least one Salesforce Certification (Sales/Service/Experience)
Preferred Qualifications:
● Prior experience with a software development methodology, Agile preferred
● Excellent written and oral communication skills
● Excellent organization, follow up skills, and attention to detail
● Experience in effectively managing communications, conflicts, and negotiations, identify
operational issues/risks, recommend, and implement strategies to resolve problems, and
monitor and measure client satisfaction
Ideal Mindset:
• Problem Solver. You are creative but also practical in finding solutions to problems that may arise
in the project to avoid potential escalations.
• Analytical. You like to dissect complex processes and can help forge a path based on your
findings.
Self-driven. Motivated individual who can efficiently influence delivery in complicated matrix
organization.

​​​​​​​#Salesforce

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.