We are seeking a skilled Software Engineer with expertise in C#, .NET, VB, SQL, HTML, JavaScript and experience in support and incident management. The ideal candidate will be responsible for developing, maintaining, and troubleshooting software applications while ensuring smooth incident resolution and system performance. Responsibilities Design, develop, test, and maintain software applications using C#, .NET, VB, SQL, HTML, and JavaScript. Collaborate with cross-functional teams to analyze business requirements and deliver high-quality software solutions. Provide technical support, troubleshoot issues, and manage incidents to ensure system stability. Perform root cause analysis and implement preventive measures for recurring issues. Optimize database queries and enhance application performance. Develop and maintain technical documentation for applications and support processes. Work closely with stakeholders to enhance and modify existing applications. Adhere to coding standards, best practices, and security guidelines. Participate in code reviews and contribute to team knowledge sharing.