Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

Enabling the movement toward advanced chip design, KLA's Measurement, Analytics and Control group (MACH) is looking for the best and brightest research scientists, software engineers, application development engineers and senior product technology process engineers to join our team. The MACH team's mission is to collaborate with our customers to innovate technologies and solutions that detect and control highly complex process variations—at their source—rather than compensate for them at later stages of the manufacturing process. With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Our MACH team develops leading-edge solutions for patterning process analytics and control technologies, thereby providing customers with critical insight at the feature level, field level and cross-wafer analysis. Our teams also develop advanced modeling simulation, data analytics and process control modeling technologies. As a member of the MACH team, you’ll be joining the most sophisticated and successful process-control company in the semiconductor industry--working across functions to solve the most complex technical problems in the digital age.

Job Description

Job Description: 

Installation/upgrade/technical support of 5DA productProject management for beta and product adoption at customer siteSupport HQ and local Business Unit to achieve their business goals

Responsibilities 

Provide highly visible customer support through the performance of on-site installation/upgrades, as well as overseeing any necessary diagnoses, troubleshooting, service, and integration of customer in-house software or MES. Instruct customers in the operation and maintenance of the system.Serve as company liaison with customer on administrative and technical matters for assigned projects.Interpret customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, product marketing, or engineering to improve the qualities and features.Maintain a dedication to high quality and high customer satisfaction. Requires good communication skills with internal/external customers, computer operation & diagnostics understanding. Need to have process orientation and have a broad software system understanding.Position requires domestic and international travel to support customers worldwide

Minimum Qualifications

Qualifications

Major in Computer Science/Management Information System or relatedOracle administration and PL/SQLLinux administrationPrograming ability in one or more of the following languages C#/C/C++/Perl/PythonExperience installing and maintaining an enterprise applicationGood software documentation skills are required.Good problem solving skills are required.Domain knowledge of semiconductor manufacturingExperience with K-T Analyzer or 5D AnalyzerExperience with Klarity Defect or Klarity ACE is a plusPrograming experience and Unix/Linux shell scriptingUnderstanding of UNIX/LinuxUnderstanding of relational databasesUnderstanding of software development and architecture is desirable30% ~ 50%Domestic or International travel required

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.