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Position Summary
Responsible for assisting design, development, and implementation of enterprise-wide customer premises equipment (CPE) activation, provisioning, and operations tools and automation platforms applications and their associated operating systems and databases. Participation in full life-cycle of systems engineering activities of high-quality, scalable solutions.
Responsibilities
-Actively and consistently support all efforts to simplify and enhance the customer experience
-Develops tools and applications to increase automation of manual process to increase accuracy and efficiency in day-to-day tasks
-Develops tools to aid in proactive monitoring and issue detection on customer premises equipment and the associated back office systems
-Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality
-Conducts design sessions with appropriate participation from architects and engineers
-Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services
-Collaborates to creates configuration designs for design and implementation of various environments
-Creates work effort estimates for new features and bug fixes for use in prioritization and release management
-Design core code modules, unit test tools and release notes for enhancements and bug fixes
-Reviews new development tools, application frameworks and testing tools for functionality / effectiveness
-Provides 'on call' support to resolve application and tool outages after normal business hours
-Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window)
-Configure, tune and maintain databases in variety of languages
Qualifications
- 4+ years of development experience using Python programing language
- Experience with Django web framework tool (Flask could work too, but Django is preferred)
- Experience with React
- Experience with JavaScript
- In-depth knowledge in relational databases (MySQL / MariaDB, Postgres, etc.) and SQL syntax
- ML or AI interest
Bonus Qualifications
- Experience working with CPE (customer premises equipment)
- DNS or DHCP knowledge (how a device connects to the internet)
- CPU memory saving commands (ex. asyncio)
- Pep8 Python coding standards
- import asyncio; import aiohttp (asynchronous commands) - this is a Pep8 coding standard