Work on the Resiliency, Availability and Latency of our Core Platform/ServicesOwn and publish API’s (internal) for the Helpshift ecosystem and enable feature teams to use our Core Platform. Seek out difficult impediments to our efficiency as a team ("technical debt") and implement solutions that will enable the entire team to iterate faster. Advocate on behalf of team membersDemonstrate patience and use effective explanations when mentoring junior software developers. Hire team members and contractors. Display strong work ethics. Be a team player with a strong sense of ownership and collaboration. Keep calm and learn everyday.