We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Software Engineer III-ServiceNow at JPMorgan Chase within the Corporate Sector- Service Now United States team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You would be joining a small team of experts in Delaware who are building a complex request application.  It has many external system integrations and is designed to manage our infrastructure operations processes on the ServiceNow platform.

Job responsibilities

Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

Formal training or certification on software engineering concepts and 3+ years applied experience   Hands on experience developing and configuring on the ServiceNow Platform Experience in ServiceNow configuration & administration with strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions including: common authentication protocols, Web Services patterns (REST, polling, call back) and MID servers. Experience leveraging ServiceNow codeless technologies – Flow Designer and Integration Hub Experience with developing a full service request model; including deployment of custom dashboards for individual departments, as part of the request service.  Experience with AJAX based Service Portal technology.  Understanding of working with Web technologies such as SOAP, JSON, XML and Web Services. Ability to deliver solutions to improve and automate complex and/or critical business processes Strong professional and interpersonal skills including creative problem solving, effective written and verbal communications, acute attention to detail and quality, and driven with the ability to self-manage. Ability to effectively prioritize and execute Ability to collaborate across multiple teams to agree designs and implementation plans.

Preferred qualifications, capabilities, and skills

Certified ServiceNow Developer Certified ServiceNow Administrator Certified Implementation Specialist in one module (ITSM, ITOM, ITBM) ITIL Foundations Certification