At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Job Description – Software Engineer

Software Engineer designs, develops, tests, and maintains the NICE inContact software platform. Key responsibilities include all tiers of the NICE inContact technology, including (but not limited to) design and development of NICE inContact products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes.

Role and responsibilities

Work as a member of an agile team to enhance and improve software written in Java Develop according to specific requirements with awareness of scalability, hardware capabilities, cross-environment and platform implications. Design and present projects to improve current process by researching new knowledge and collaborating on solutions, suggesting process improvements and best practices Demonstrates ability to write efficient code for handling inter-process communications. Solve routine problems related to features using the company tools and processes. Deliver high-quality software on time. Attend meetings and training as required. Likes working as a team and sharing knowledge with peers Follow established department procedures, policies, and processes.

Qualifications and Required Experience

BE in Computer Science or related degree 2+ years’ experience in software development Strong knowledge of Java, SpringBoot Microservices Strong knowledge of working and developing Microservices Good hands-on experience in SQL Excellent communication skills Excellent problem-solving skills Hands-on experience with AWS cloud technologies Open to learn new tech stack as need be Working knowledge of unit testing. Working knowledge of object-oriented software design. Desire to work in a fast-paced environment. Desire of self-growth and personal improvement

Bonus Experience:

Experience with Jira Experience in Snowflake Experience with automation/testing tools Experience with/knowledge of agile development processes Experience as a technical or team lead or equivalent experience Experience in contact center domain Experience working in a CI/CD Environment

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

 Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 6334
Reporting into: Tech Manager
Role Type: Individual Contributor

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.