About the role:

●      Evaluate software solutions and system performance, as well as supervising the software development team.

●      Lead the team in working towards the stability, scalability and resiliency of the Helpshift platform

●      Manage the development, deployment, and integration of software solutions.

●      Strive to improve performance, efficiency and sustainability of product.

●      Advocate on behalf of team members

●      Demonstrate patience and use effective explanations when mentoring junior software developers.

●      Plan and execute strategies for completing projects on time.

●      Determine the need for training and talent development.

●      Hire team members and contractors.

●      Display strong work ethics. Be a team player with a strong sense of ownership and collaboration.

●      Collaborate with other team leaders and departments.