Manila, Philippines
52 days ago
Software Engineer Senior (ServiceNow Developer)

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Engineering

Travel Percentage :

0%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
 

WHAT YOU WILL DO:

Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.)

Interacts with product managers and/or users to define system requirements and/or necessary modifications.

Participates in software design meetings and analyzes user needs to determine technical requirements.

Write technical specifications based on conceptual design and stated business requirements.

Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.

Completes documentation and procedures for installation and maintenance.

Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.

May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.

May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.

Other related duties assigned as needed.


WHAT YOU WILL BRING:

at least 5 years experience in ServiceNow Development.

Strong knowledge in ServiceNow Administration and configuration.

Strong knowledge in Scripting within ServiceNow including Client scripts, Business rules, Script includes, UI Policy, Notifications, UI Actions and Access controls.

ServiceNow Development , ServiceNow integration experience

Must be willing to work on a mid shift (4:00PM - 1:00AM)

Must be willing to work on a Hybrid setup (twice a week onsite); Office location is at Ecoplaza Bldg, Magallanes, Makati City (current frequency: Once a month; May increase depending on the business need)

College Undergraduates / Non-Bachelor's Degree holders with relevant experiences are welcome to apply

Knowledge and working experience with implementation/customization in ITSM modules.

Work experience in developing Service Catalogs

Work experience in working on automations and integrations in ServiceNow with API’s and others

Working experience in implementation of ITBM , ITOM, ITCM within ServiceNow is an added advantage.

Good communication skills

Ability to work with stakeholders and come up with technical requirements and design.

Knowledge of FIS products and services; in-depth knowledge of products and services in assigned line(s) of business

Knowledge of financial services industry

Knowledge of end-to-end systems development life cycles, e.g., waterfall, iterative and other modern approaches to software development

Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma

Knowledge of banking practices, regulations and operations within assigned line(s) of business

In-depth understanding of design patterns and their application

Fluency in developing and understanding sequence diagrams, class models, etc.

Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.

Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

Excellent analytical, decision-making, problem-solving, team and time management skills

Ability to persuade and influence others on the best approach to take

Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

Positive outlook, strong work ethic, and responsive to internal and external clients and contacts

Willingly and successfully fulfills the role of teacher, mentor and coach

May require in-depth knowledge of networking, computing platform, storage, database, security, middleware, network and systems management and related infrastructure technologies and practices

WHAT WE OFFER:

A competitive salary and benefits

Great workspaces with dedicated and motivated colleagues

A variety of career development tools, resources & opportunities

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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