At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description The Primary responsibility is to find and design the best technical solution to support an end-to-end Digital Experience & Ecosystem and ensure reusability, flexibility and scalability of solutions to support faster time to market.

Collaborate with cross-functional teams, design and deliver customized solutions that meet client requirements. Expertise in solution architecture, technology trends, and industry best practices will be crucial in guiding the team towards successful outcomes.

DUTIES AND RESPONSIBILITIES:

Team Leadership:

Lead and manage a team of solutions engineers, providing guidance, support, and mentorship.

Foster a collaborative and high-performance work environment, encouraging knowledge sharing and continuous learning.

Set clear goals, expectations, and performance metrics for the team, ensuring alignment with organizational objectives.

Facilitate solution design and high level solution assessment peer reviews.

Solution Engineering:

Design API specifications that would activate highly responsive and performing Digital Channels. 

Collaborate with different Technical Enablers to effectively and efficiently design, deliver and maintain solutions to  make digital channels user-friendly, competitive and relevant to our customers. 

Apply best practices, and industry standards to establish solution architecture and  design for digital channel front stage development 

Enable Capabilities to perform Data Analytics & Performance Monitoring to ensure Channel’s Stability and Continuous improvement

Align with functional teams to understand business needs, objectives, and constraints.

Develop innovative and tailored solutions that address business requirements and align with business goals.

Conduct feasibility assessments, considering technical, operational, and financial aspects, and identify potential risks and mitigation strategies.

Ensure solutions are scalable, cost-effective, and aligned with emerging technology trends.

Stakeholder Engagement:

Work closely with cross-functional teams, and project management, to gather requirements and align solution design with project timelines and budgets.

Engage with clients and key stakeholders to present and communicate solution designs, addressing their concerns and incorporating feedback.

Act as a subject matter expert, providing guidance and insights on solution design strategies to internal and external stakeholders.

Solution Implementation:

Collaborate with project managers to ensure smooth transition from design to implementation phase.

Provide technical oversight and guidance during the implementation process, ensuring adherence to design principles and quality standards.

Monitor and evaluate solution performance, identifying areas for improvement and optimization.

Collaborate with the team to document and maintain solution design artifacts, including architecture diagrams, design specifications, and implementation guidelines.

Industry Knowledge and Continuous Learning:

Stay updated with the latest technology trends, emerging solutions, and industry best practices.

Share knowledge and insights with the team, fostering a culture of continuous learning and innovation.

Participate in professional development activities, such as attending conferences, training sessions, and networking events.

KPIs:

Solution Quality, Accuracy and Timeliness driven by Mock APIs and Contract Testing

No Solution Gaps delivered within defined Service Level Agreement

Low Variance on Cost and Duration High Level Estimates

TOP 3-5 DELIVERABLES:

Solution Plan which includes API Specifications, Mock APIs, Infrastructure Requirements, Database Schema Design

High Level Solution Assessment which contains Channel Impact Assessment, Capacity Assessment, High Level Cost and Duration

Standard Data Parameters, Architecture Blueprint 

Technical Design Principles, RTM - Requirement Traceability Matrix (i.e. Experience to API Mapping)

Provide technical oversight and guidance during the implementation process, ensuring adherence to design principles and quality standards.

HIRING REQUIREMENTS:

Must Have:

Bachelor's or Master's degree in computer science, engineering, or a related field.More than 5-year experience on IT and Telco industryAt least 3-year experience in implementing Web/Mobile App ProjectsKnowledgeable on Web and Mobile Application Development TechnologiesProficiency in Java ScriptBasic knowledge on Cloud Services, Databases structure and queriesExperience on Mock API and Contract Testing (i.e. swagger, postman, pact)

Nice to Have:

Basic knowledge on DevOps Tools (i.e. Gitlab, Jenkins, TerraformConfluence) and Agile DeliveryFamiliarity with project management methodologies and practices.Up-to-date knowledge of technology trends, including cloud computing, artificial intelligence, and data analytics.Preferably with telco experience

Soft skills:

Proven experience in solution design, preferably in a managerial role. People management, with direct reports (3 or more)Strong understanding of solution architecture principles, frameworks, and methodologiesProficiency in analyzing complex business requirements and translating them into scalable and efficient solutions.Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.Strong communication and presentation skills, with the ability to articulate complex technical concepts to non-technical stakeholders.Ability to collaborate effectively with cross-functional teams and manage multiple priorities in a fast-paced environment.Experience in working with clients and managing stakeholder relationships.

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.