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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Software Engineer

Office hybrid in San Francisco, Seattle or Boston

Job Description:
Do you want to be a trailblazer of Artificial Intelligence in Salesforce? Are you excited to work on a product that uses the power of Salesforce Platform, Real-time Communication technologies and AI to make a direct impact to millions of users? Do you feel excited about a software development position that has the opportunity to collaborate with Einstein researchers and data scientists? If your answer is Yes, you need to check the Software Engineer openings in Agentforce team!

Agentforce 2.0 is the digital labor platform for enterprises, enabling a limitless workforce through AI agents for any department, assembled using a new library of pre-built skills, and that can take action across any system or workflow

We are growing rapidly and are looking for strong performers to help solve sophisticated problems in this innovative space. The Agentforce Planner team is looking for a technically strong, highly collaborative and accomplished Software Engineer to join our exceptional team of engineers. We value open communication, critical feedback, passion, and having fun.

Responsibilities:

Build, scale and maintain critical features of the Agentforce platform that are used by millions of end usersUnderstand the customer/business requirements and translate them to sophisticated, flexible, and easy-to-use platform capabilitiesLead and participate in Software Design and Architecture discussions and decision makingDrive the execution and delivery of features by collaborating with architects, product owners, engineers, user experience designers and data scientistsDevelop test strategies, design automation frameworks, write unit and functional tests to drive up code coverage and automation goalsLead and mentor junior members of the teamAdopt, accept, and promote agile and test-driven software development practicesBe a multiplier and have a passion for team and team members’ successBe a vocal advocate for technical excellence and help the team members make sound decisions

Basic qualifications and skills:

A related technical degree required1+ years of hands-on experience building, scaling and maintaining large scale, complex distributed systems in the B2B (or B2C) SaaS space that scale and is available 24x7Experience with Python, Java/J2EE technologies such as Spring, Spring Boot, Hibernate and EJBProven experience in developing and maintaining microservices using public cloud technologies like AWS, Azure, GCP, or HerokuExperience in REST based API development, API lifecycle management and/or client SDKs developmentExperience in test-driven development with focus on unit testing, integration testing and end-to-end automationProven understanding of SDLC, and standard processes in design, development, testing, and deploymentExperience with Agile development methodologies, pair programming, continuous integration (CI) and continuous deployment (CD)Ability to support/resolve production customer issues with excellent debugging and problem solving skillsStrong verbal and written communication skills. Self driven with superior organizational and project management skillsAbility to work optimally in a distributed team settingExperience with data model design and familiarity with SQL and NoSQLAvailable for on-call support on regular rotation basis

Nice to have skills

Ability to cross-over to help on the DevOps side of things (CI/CD tools, Terraform, Automation, etc.)Exposure to AI, Machine Learning and Deep Learning from a data engineering perspective, and experience working with data scientists in taking models to productionExperience using Analytics and Monitoring tools such as Pingdom, New Relic, Graphite, Sumo Logic and/or SplunkSome Salesforce platform/ecosystem/implementation

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $125,700 to $172,800.

For California-based roles, the base salary hiring range for this position is $137,100 to $188,600.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.