Complete Description:
The Office of the State Superintendent of Education (OSSE) is seeking an experienced software trainer with WEB, business process engineering, and training experiences to lead development and execution of WEB applications training efforts and training boot camps. The Trainer must have strong verbal and written skills and be able to lead training planning and preparation efforts along with testing of applications prior to end user training. The trainer will work with the business unit and development team to link the software training to business process and assist in development of business process and standard operating procedures when needed.
Other tasks will include:
• Develop course materials and syllabus for end user training and full day training boot camps.
• Conduct rehearsals and pilot sessions to ensure quality course delivery
• Prepare classroom and lab prior to student arrival
• Deliver, review, and analyze course evaluations and exams to determine effectiveness of training sessions.
• Interface with Engineering and/or other applicable area to ensure course material is accurate and reflects current product features.
• Interface with Business Subject Matter Experts to ensure course material aligns with policies and practices.
• Ensure the quality and consistency of course content throughout a course life cycle
Behavior Characteristics:
Candidate must possess outstanding verbal and written communications skills; demonstrate leadership, planning, organizational, and technical skills.
Skills:
Skill
Required / Desired
Amount
of Experience
Expertise Rating
Formal Classroom Training Experience
Required
6
Years
3 - Expert
Training Manual Development
Required
6
Years
3 - Expert
Business Process Documentation experience
Required
4
Years
2 - Proficient
Web Application Experience
Required
8
Years
3 - Expert
Experience with Microsoft PowerPoint
Required
8
Years
3 - Expert
Experience with Microsoft Word
Required
8
Years
3 - Expert
Experience with Microsoft Excel
Required
4
Years
2 - Proficient
Experience with Microsoft Visio
Desired
4
Years
2 - Proficient
Familiar with Sql Server and .net applications
Desired
2
Years
1 - Basic
Boot Camp Training Approaches
Desired
2
Years
1 - Basic