The Solution Architect role is responsible for performing complex solution-related service request configuration for application maintenance. This person will perform scope assessment by gathering information and using application tools for configuring the system including large-scale configurations with efficiency tools.  They will apply and execute the change management processes, communicate and shadow end users, and test workflows for accuracy of configuration. They will also perform in-depth level consultation on solution best practices and standards of build across multiple solutions.

Career Level - IC2