At Wolfspeed, we do amazing things in a human way.

We know that the achievements of our organization are due to the passion, hard work and creativity of our employees. We celebrate different perspectives to foster excellence across our organization, and our goal is to make diversity a foundation of what we do. We are proudly building an environment where you can bring your authentic self to work.

• Enjoy doing things that people say can’t be done? Innovation is at the center of everything we do.

• Hate red tape? We remove roadblocks instead of creating them.

• Working parent? We provide childcare assistance and paid parental leave.

• Student? We offer continuing education assistance.

• Looking for community? There are many ways to get involved, from Employee Resource Groups to local outreach.

Here’s the Gist:

We are seeking somebody who is dynamic, engaging, confident, has strong stakeholder management skills, is self-motivated and can work independently.  This position will report to the Director IT Operations in a hybrid work environment in Durham, NC. In this role, this person will apply in-depth knowledge of complex infrastructure environment, solutions development to provide Wolfspeed with agile, integrated, secure, reliable, and business appropriate infrastructure solutions. This person will work within the Network Operations team, its SMEs senior engineers to provide key input to technical design, implementation and decision making, along with mentoring technical engineers in the Infra Team.

The role requires in depth knowledge and expertise in complex on-premises, hybrid and cloud networking and security infrastructure, specifically Dell, Vmware, NetApp, Containers, Cisco networking technologies such as data centre (ACI), Wireless LAN Controllers, Cisco I.S.E & DNA Policy Centre, Cisco SD-Access security solution components as well as Palo Alto technologies such as NGFW, Panorama and Global Protect, and so on.

AREAS/RESPONIBILITY 

• Defines, documents, and enforces system standards.  Document Global Infra Design - a high-level description, with diagrams, of how the Wolfspeed technologies integrate.  

• Designs are prepared as per the Site Classification. Include Site Decision Matrixes, i.e. how do we decide which Classification a site is, based on number of employees, types of applications used, or business criticality.  These templates should be used repeatedly to build networks at each new site.  

• Prepare a high level BOM that is used to specify the equipment for each Site Class and the rate card for standard services.

• Innovation - Advise on future technology changes that present opportunities for a product. Improving Wolfspeed’s ability to manage its technology cost, and leverage its technology investments

•  Define, develop and maintain secure, reliable, and scalable Infra services that meet Wolfspeed’s ongoing and evolving business requirements 

• Supporting Wolfspeed’s operations and the end-to-end delivery of the services through coordination and interaction with business partners 

• Improve proactive management of the environment as demonstrated by continuous reductions in Incidents and the analysis and prevention of Problems and improvement of performance, availability and reliability 

• Collaborating with engineers to design and implement servers, storage, containers, network etc.  and mentor team members on technical issues.

• Ensure environment is monitored for resource utilization, performance, firmware etc. Report the finding to management with a plan to mitigate the potential issue

• Delegating maintenance tasks to junior engineers to help increase knowledge 

• Developing status reports and sharing with management, Dealing with escalated support issues and driving to resolution  

• Develop and maintain complete technical documentation. Communicate with users when needed 

• Good knowledge of cloud networking technologies and containerization platforms including Azure

• Participate in the Architectural Review Board to validate designs across all areas of technology

This Job is Right for You if You Have (Minimum Requirements):

• Bachelor's or master's degree in computer science, information systems, or related field.

• 10+ years of professional experience in infrastructure, particularly with Vmware, NetApp, Openshift, Tanzu, and other container technologies

• Experience in technologies but not limited to: VMware, Cloud, NetApp, Containers, Clustering, LAN, WAN, data center, Active Directory, SDDC, and remote access technologies and approaches

• Strong problem-solving skills with excellent written and verbal communications skills. 

• Ability to work with business stakeholders to understand and define requirements for small projects and enhancements.  

• Experience with cloud and network architecture, scripting, and writing protocols.

• Comfortable with computing, frameworks, hybrid cloud, and communications systems.

• Can collaborate with others and solve problems with a positive attitude.

• Experience with scalability, failover, and IaaS systems and protocols.

• MCSE and other Infra certifications

• Strong Architecture Design skills

• Strong Cloud device configuration experience

• Experience with Vmware, Azure and containerization

• Ability to work on-call or non-standard business hours as needed

NOTE: This role may require additional duties and/or assignments as designated by management.