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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Solution Architect is responsible for successfully crafting and leading the delivery of Salesforce cloud-based solutions and other related technologies. It also requires that the Architect maintain an ongoing comprehensive understanding of the cloud-computing ecosystem.  Architects  must be specialized in Salesforce Communications Cloud but with also the ability to develop solutions cross-cloud. The architect must have high level of knowledge in Communications Industries and have great foundations in TMForum.

Your Impact

Serve as a trusted advisor to the client

Identify and lead internal critical initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise

Guide customers and colleagues in rationalizing and deploying new technologies that drive increased business value

Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization

Identify and proactively handle risk areas and commit to seeing an issue through to complete resolution

Manage customer expectations; find solutions to complex problems with both the customer and third-party partners

Review and accurate project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward

Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform

Minimum Requirements

Proven experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success

Extensive experience with configuration and customization on the Salesforce platform

Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes

Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs

Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs

Telecommunications Industry /TMForum experience

Salesforce Industries
SOA/EAI/ETL/API Management
Enterprise Architect

Possible travel of about 25%, but exact travel requirements will vary based on customer.

Skills

English advanced / Portuguese / Spanish

Project and delivery previous experience

Analytical and proactive

Leadership and communication skills

Recommended Certification

App Builder

Sharing & Visibility

Omnistudio

SAFe / Business Analysts

BENEFITS & PERKS

Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

World-class enablement and on-demand training with Trailhead.com

Exposure to executive leaders and regular 1:1 mentor with leadership

Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

For more details, visit https://www.salesforcebenefits.com/

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.