Hyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations.
Currently we are looking for a Solution Consultant 1 - OnBase
The Solution Consultant is responsible for providing consulting services with the overall objective of designing and implementing software solutions for customers.
What you will be doing Observe and assist senior team members as they perform requirements analysis in which information about business process and technical requirements are gathered from key client stakeholders.Compose and deliver documentation outlining requirements for configuring the solution, with direct oversight from team members.Build solution as designed by senior team member, including configuring the company's application development tools with direct oversight from team members.Test the configured solution and ensure solution is functioning as designed; work with team members to resolve any issues.Compose training materials and conduct training sessions for customer with direct oversight from team membersParticipate in solution design with oversight from senior team membersDevelop plan for migration with direct oversight from senior team members; migrate configured solutions into production environment and support customer throughout migration processTransition key information to the company's technical support team to ensure continued successful support of customerAssist with upgrade plans and execution of upgrades to newer versionsAssist with demonstrating the configured solution or prototypes of the solution What will make you successful Bachelor's Degree or equivalentGood to Have - Prior experience of working in OnBase or ECM productsKnowledge of scripting, system architecture or relational databasesAble to thrive in a fast paced, deadline driven environmentSpeak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audienceAble to thoroughly investigate situations or issues to get relevant information; adept at asking probing questions to succesfully obtain quality informationOrganized and experienced at successfully multi-taskingSolid collaboration skills, applied successfully within team as well as with other areasSelf-motivated with the ability to complete projects in a timely mannerDemonstrated ability to use sound judgment and appropriately escalate issues for guidanceAverage travel requirements for this job is 30% annualized, yet unique circumstances with customers may require more travel.Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
Hyland’s Offering
We’re proud of our culture and take employee engagement seriously. By listening to employees’ feedback, we’re able to provide meaningful benefits and programs to our workforce.
If you would like to join the company where honesty, integrity and fairness lie in the bottom of values, where people are truly passionate about technology and dedicated to their work – connect with us!
We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
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