Houston/Dallas, TX, USA
43 days ago
Solution Engineer
Detailed Description Align with customers, partners, and internal teams. creating solutions to drive business value. Duties/Behaviors • Assist in the design of networking and mobility solutions to fix a diverse range business problems for variety of customer verticals, using the best technology solutions to meet specific business needs • Assist Solution Architects in the business development life cycle to identify and qualify current networking and mobility offerings and validate emerging product offerings • Become the customer's trusted technical advisor on projects for smaller accounts, and establish relationship with customer independent of the account manager • Maintain a professional demeanor when dealing with customer; interact at all levels within the customer organization • Discuss customer business goals, and provide evaluation and direction in both operational processes and technical architectures • Write proposals, reports, and general project documentation • Development of level of effort and cost estimations for completion of product solutions • Development of Statement of Work documentation for the completion of product solutions Education: Bachelor's degree or equivalent in related field experience Experience: • 3+ years network or mobility design and/or implementation experience and customer facing solution-based selling. • Proven work experience dealing with major customer accounts. Technical Skills: • Knowledge of core technology services and design of the most core networking solutions across a broad range of customer verticals • Strong network protocols and design • Broad-based technology understanding and competence in multiple technologies and solutions Professional Skills: • Ability to apply knowledge of sales strategies in behavior and communications throughout the duration of the sales cycle • Ability to work in complex situations and implement more creative solutions into their designs, and to proactively solve problems and suggest solutions • Ability to integrate all business processes to optimize opportunity, profitability, and productivity • Ability to present networking solutions to a variety of technical and nontechnical audiences • Ability to listen and communicate orally and in writing to technical, nontechnical, and executive customer contacts • Strong ability to write proposals, and create of proposal templates and best practices • Ability to interact across a broader range of customer contacts, and to guide other employees with their customer interactions • Strong understanding of business principles, key drivers, and business models • Customer-service oriented #ZR
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