Charlotte, NC
16 days ago
Solution Engineer

Solution Engineer
 

The Solution Engineer is responsible for the configuration parts of the delivery process, and accountable for the technical delivery.  The Solution Engineer is an expert with the Employee Compliance product, and can easily translate customer's requirements into technical product capabilities.  The Solution Engineer is an expert troubleshooter and also assists the product development team in troubleshooting technical issues that may arise during the delivery of the solution. 
 

What you’ll contribute:

Lead the technical delivery of the Employee Compliance tool built upon Intapp’s market-leading products (such as Intapp Open, Intapp Time, Intapp Walls and others)Lead customers to utilize industry leading practicesProvide analysis of customer needs and implementation recommendationsWork closely with project team members such as the Engagement Manager, Consultant and other Solution Engineers to deliver the solutionProvide analysis of client needs and implementation recommendationsWork closely with the product team to improve the productWork with the professional services team to improve processWork with sales to provide assistance in delivering new solutions to new customers
 

What you’ll need:

2-4 years of experience in a technical implementation roleTechnical degree: BS, MS or Strong Equivalent ExperienceProven ability to learn and a strong desire to learnResults oriented, resourceful and comfortable working under tight deadlines with a demanding set of internal and external customersSelf-starter with a demonstrated ability to multi-taskExcellent analytical and troubleshooting skillsExcellent interpersonal skills and ability to explain software to non-technical usersExcellent written and verbal communication skills are a mustExcellent organizational and administrative skills; candidates must be detail-orientedTeam player with the ability to coordinate work with all team membersExperience in the compliance sector, in particular experience with/working with Financial services, Accounting, Consulting and PE firms.Experience with systems integrations, business process integrations, and automation, and master data managementSoftware development knowledge with a strong understanding of logic, patterns and algorithmsCloud and SAAS experienceIssue tracking system (e.g. JIRA)
 

What you'll gain at Intapp:

In return for your passion, commitment, and collaborative approach, we offer:

Competitive base salary plus variable compensation and equityA flexible work environmentGenerous paid parental leave, including adoptive leaveTraditional comprehensive benefits, plus:Flexible Paid Time OffFamily Formation benefit offered by CarrotWellness programs and benefits provided by Modern HealthPaid volunteer time off and donation matching for the causes you care aboutHome office stipendOpportunities for personal growth and professional development supported by a community of talented professionalsAn open, collaborative environment where your background and contributions are valuedExperience at a growing public company where you can make an impact and achieve your goalsOpen offices and break areas stocked with beverages and snacks

Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.

Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.

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