Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Solution Engineer

Overview
Mastercard is a leading provider of innovative API-based financial products, empowering businesses with seamless access to financial data and services. The Open Banking Solution Engineering team is seeking a dynamic and highly skilled Solution Engineer with a strong technical background to join our team. As a part of this team, you will play a critical role in pre-sales consultation and post-sales implementation of our API-based financial solutions.

Role and Responsibilities:
1.\tPre-sales Consultation:
•\tCollaborate with the sales team to understand customer requirements and propose appropriate technical solutions using our API-based financial products.
•\tConduct product demonstrations and deliver presentations to prospective clients, showcasing the capabilities and benefits of our financial APIs.
2.\tTechnical Solution Design:
•\tAnalyze client needs and tailor our API solutions to meet their specific requirements, ensuring optimal integration and performance.
•\tCollaborate with cross-functional teams to design and architect effective technical solutions that align with the client's objectives and needs.
3.\tPost-sales Implementation:
•\tLead the technical implementation process, ensuring smooth integration and deployment of our API-based financial products within the client's ecosystem.
•\tProvide technical guidance and support to clients during the implementation phase, addressing any integration challenges and ensuring successful project delivery.
4.\tClient Relationship Management:
•\tEstablish strong relationships with clients, acting as a technical advisor and ensuring their ongoing satisfaction with our solutions.
•\tGather feedback and insights from clients to continuously improve our products and services, communicating their needs to internal teams.
5.\tTechnical Expertise and Support:
•\tUtilize in-depth knowledge of REST APIs and SQL querying to provide technical expertise and support to both internal teams and integrating clients.
•\tTroubleshoot and resolve technical issues, collaborating with the development and support teams to deliver effective solutions.

All About You
Skills and Qualifications:
•\tPrevious experience in a pre-sales or solution engineering role.
•\tStrong knowledge of REST APIs and experience in integrating them into various applications/ API-based solutions.
•\tExcellent problem-solving skills and ability to troubleshoot technical issues effectively.
•\tProblem-solving mindset and ability to work independently and within a team.
•\tFamiliarity with the following tools: Postman, Webhook.site, RedHat 3Scale, Plantext,
•\tFamiliarity with financial industry standards and protocols (e.g., OAuth, FDX, OpenID Connect, PCI-DSS).
•\tStrong communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
•\tProven ability to work effectively in a collaborative, team-oriented environment.
•\tAdaptability and willingness to learn new technologies and stay updated on industry trends.
•\tProficiency in SQL querying and database management.
•\tUnderstanding of software development life cycle (SDLC) and integration methodologies.
•\tStrong organizational skills and attention to detail.
Preferred Additional Skills:
•\tFamiliarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud).
•\tKnowledge of programming languages such as Python, Java, or JavaScript.
•\tExperience with authentication and encryption protocols (e.g., OAuth, RSA).
•\tUnderstanding of encryption and data security principles, enterprise architecture, networking.
•\tRelevant IT industry certifications and/or training (e.g., CompTIA CySA+, Network+, ISC^2 SSCP).

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.