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Job Description: 

Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 64 countries and more than 35,000 associates.

Position Summary: Solutions Specialist

Role Summary

We have an excellent opportunity for an experienced AWS Solutions Specialist (Pre-Sales) to join our AWS services team and play a key role in supporting our continued growth plans. These plans aim to solidify our position as a leading global Services partner with AWS. Key responsibilities include owning, developing, and driving AWS-centric opportunities, supporting our commercial teams through the sales, and successful handover to the internal technical delivery teams. Where an opportunity falls outside of a Solutions Specialist technical discipline, they are responsible for engaging with the appropriate internal or third-party resources to ensure a coherent and fit-for-purpose solution is proposed. Other key responsibilities of the role include acting as the interface between the internal sales and technical teams, acting as an evangelist of our AWS-centric portfolio of services and capabilities to our channel partners, vendor, end-customers and internal stakeholders along with being integral to the identification and development of our solutions offerings. A typical AWS Solutions Specialist will have had three or more years in a similar Solutions Specialist type role.

Key Duties and Responsibilities

Working in close collaboration with the local (in-country) AWS sales and technical team, along with the wider Regional Service Centre, the core responsibilities of the role include, but not limited to, the following:

Pre-Sales, Scoping, and Services Development

Provide technical representation and leadership for AWS-centric end-customer pre-sales meetings and qualification callsAct as the technical owner (pre-sales) and leader of AWS-centric opportunities taking full ownership of the technical response, including solution sizing, commercial model, and managing technical inputs from SMEsDrive architectural solution development through understanding and translating customer challenges and requirements to identify and articulate the best-of-breed solutionLead, with the support of SME’s, overarching solutions art-of-the-possible workshops with end-customers and assist with the creation of their strategic technology roadmapAttend end-customer project kick-off meetings, as appropriate, to ensure seamless handover from pre-sales to deliveryBe familiar, and correctly position, key vendor programs including OLA, MAP and WAFRGuide and drive solutions consistency through peer reviewing and providing overarching sign-off on opportunitiesIdentify other Ingram Micro service and sales opportunitiesSupport the development of the regional AWS services propositions, solutions and GTMWork with the Regional Service Centre to allow for continued success and to help identify areas of potential growth Lead with qualification of designs and opportunitiesBuild and maintain a good awareness of the internal SMEs areas of specialism

Channel Partner and Vendor Relationships

Build and drive a sustained, responsive, technical, and influential relationship with channel partners and vendorsPosition self as a ‘trusted advisor’ and ‘thought leader’ to channel partners for pre-sales translation and qualification of technical opportunities and ongoing engagement evolutionActively promote pre-sales, solutions offerings, and consulting capabilities to channel partnersBe a visible representative of Ingram Micro at partner engagements and key vendor events, supporting the identification and development of future solutions offeringsBuild and maintain a strong relationship with the wider Ingram Micro team, identify synergies and upsell opportunitiesSupport the continual development of channel partner and end-customer relationships in collaboration with account management and service delivery teams

Personal Skills Development

An active and contributing member of our regional AWS technical communityBuild and maintain a strong relationship with the channel partners internal technical teamKeep up-to-date with current and future technologies, products and strategiesBuild a solid skills foundation in chosen subject matterMaintain relevant vendor certificationsBuild and enhance relationships with peersContinue development of consultative skills

Qualifications and Experience

An AWS Solutions Specialist should also have the following qualifications and experience:

Required Qualifications

AWS Associate Certification

Desirable Qualifications

AWS Professional CertificationAWS Speciality Certification

Expected Experience (Pre-Sales Solution Scoping and Development)

AWS Optimisation Licensing and Assessment (OLA)AWS Migration Acceleration Program (MAP)AWS Well-Architected Framework Review (WAFR)Compute services (e.g. EC2, containers, serverless)Monitoring/Observability tools (e.g. CloudWatch, Prometheus, DataDog)CI/CD tools (e.g. CodePipeline/CodeBuild, Jenkins, GitHub Actions)IaC tools (e.g. Terraform, CloudFormation, Serverless Framework)Containers and orchestration tools (e.g. Docker, ECS, Kubernetes)VPCs/NetworkingGen A/I and Machine LearningMigrations from VMware and/or Azure

Knowledge, Skills, and Characteristics

Three or more years of experience in an AWS pre-sales or delivery type roleExcellent communicator both verbally and written (both local and English)Experienced, mature, influential, assertive and diplomaticAble to operate independently or as part of a larger teamAble to network with industry peers and customersIndustry leading knowledge of chosen subject matterA flexible approach to work and prepared 'go the extra mile' to exceed customer expectationsApplies knowledge and skills through handling complex problems beyond own area of expertiseAbility and willingness to travel

*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.