**Job Summary** The Solutions Architect will work as a managed services expert supporting account teams, customers, and go-to-market initiatives. The Solutions Architect will take a consultative approach and lead discussions with clients regarding managed services requirements, will understand how technology enables business and recognize data center opportunities for the company. This position is a remote position however may be required to report to the Austin, TX location as required for business needs as determined by SHI management. **About Us** Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. **But the heartbeat of SHI is our employees – all 6,000 of them.** If you join our team, you’ll enjoy: + Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. + Continuous professional growth and leadership opportunities. + Health, wellness, and financial benefits to offer peace of mind to you and your family. + World-class facilities and the technology you need to thrive – in our offices or yours. **Responsibilities** _Include but are not limited to:_ + Lead both independent as well as collaborative discussions with clients regarding data center requirements + Acquire and develop advanced technical and programmatic skill sets by attending company training, acquiring certifications and self-study + Understand OEM and industry landscape relative to solutions and market trends in order to provide continued solution expertise for team and customers + Support the development of go-to-market strategies across all solutions by providing project engineering, marketing assistance, customer conversations and industry expertise + Educate and develop sales teams on data center/cloud solution selling and key technologies with company and partner offered training + Develop and maintain internal intellectual property: a combination of white papers, subject matter guides + Understand and assess customer requirements, objectives, and current environments to recommend improvements and develop relevant solutions + Understand and support SHI cloud services offerings and portfolio by working closely with the internal services department + Recommend cloud solutions based on industry trends and knowledge of client environments + Maintain familiarity of one or more formalized architecture methodologies or standards such AWS Reference Architecture, Azure Architecture, NIST, CSA, OCC, and the like by obtaining certifications, partner training, self-study and participating in company development program + Design an appropriate cloud solution based on customer requirements + Collaborate with sales team to cultivate client relationships + Collaborate with other solution architects and engineers in support of sales, customer, and go-to-market activities + Provide technical support to the pre-sales teams for services and product support + Conduct self-study and independent work in lab facilities to increase hands on job-related skill + Recommend CLOUD solutions based on industry trends and knowledge of client environments + Obtain technical certifications as needed for specific projects as dictated by management **Qualifications** + Minimum 5 years of experience working with design and delivery/implementation of cloud/hybrid solutions or operational IT/cloud experience + Bachelor’s degree or equivalent work experience + Proficient with Microsoft Office products Word, PowerPoint and Visio + Experience presenting to customers, internal teams, or local professional groups + Knowledge of full scope of technical cloud solutions including application architecture, automation/orchestration, integration, hybrid cloud, hyperconverged, virtualization, and data management/protection + Valid driver’s license + Must be able to pass client-required background checks as needed **Required Skills** + Ability to demonstrate technical capabilities of cloud technology + Independent with an entrepreneurial spirit + Excellent presentation skills + Ability to work effectively within all levels of an organization, both internally and externally + Ability to work both individually and in a team environment + Receptive listening skills, with ability to present ideas in a clear, concise fashion to technical and non-technical audiences + Excellent troubleshooting skills with ability to diagnose the problem + Ability to obtain technical certifications regularly + Excellent writing skills to produce written reports of recommendations, metrics, project management, process and technical documentation + High level reading comprehension to examine manuals and technical reports to keep up with advances and implement new technology that meets employers’ or clients’ needs **Preferred Qualifications/Skills:** + Performance of one or more gap assessments for formalized industry frameworks and compliance requirements preferred but not required + One or more of the following industry/cloud certifications: AWS, Microsoft, Google or equivalent preferred but not required + Bachelor’s degree or equivalent education and work experience preferred but not required + Technical writing + Experience across a diverse set of data center technology solutions + SOW creation and delivery + RFP response experience + Consulting project delivery **Unique Requirements** + Position requires up to 40% travel to client locations + Extended hours are required to complete some special projects **Additional Information** + The estimated annual pay range for this position is $100,000 – $200,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. + Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/19026/solutions-architect---services-presales/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the right job?** We can recommend jobs specifically for you! **Job Locations** _US-Remote_ **Requisition ID** _2025-19026_ **Approved Min (Total Target Comp)** _USD $100,000.00/Yr._ **Approved Max (Total Target Comp)** _USD $200,000.00/Yr._ **Compensation Structure** _Base Plus Bonus_ **Category** _Technical Presales/Post Sales_