Badger Meter is a leading global water technology company, with a mission to preserve and protect the world’s most precious resource.  For more than 100 years, cities and businesses have utilized our innovative and trusted solutions to enhance operational efficiency and conserve water while making it more affordable, clean and resilient.  Just like every drop counts, at Badger Meter every employee counts because our contributions have a lasting impact on the world!

Here at Badger Meter, we believe that our approach to diversity, equity, and inclusion is the very foundation of our success. Our commitment is reflected in our core values, where we strive to create an environment that celebrates differences, encourages innovation, and ensures that every voice is celebrated and appreciated.  

We understand that a diverse team brings a variety of perspectives and ideas, which ultimately fosters creativity and excellence. Badger Meter provides opportunities for career growth and development for every employee by creating a supportive and inclusive workplace where they can make meaningful contributions while preserving the world’s most precious resource. 
 

With a vibrant, collaborative culture, SmartCover© A Badger Meter Brand, is looking to hire a Solutions Consultant serving our Florida customers. As a 2025 addition to the 120- year journey of Badger Meter to measure and manage the world’s most precious resource – water - SmartCover is a pioneering technology brand serving the water and wastewater industry.  Driven by the mission to safeguard public health, protect the environment, and preserve the quality of life, SmartCover technology has supported essential infrastructure response teams across North America, preventing thousands of sewer spills and saving millions of dollars for wastewater utilities. SmartCover is based in the San Diego area with satellite offices across the United States.

Job Description

The Solutions Consultant is responsible for providing technical and commercial support for existing accounts with the end result of achieving high customer retention, cross-selling of additional product offerings and growing business within the accounts. The Solution Consultant will provide remote and in person troubleshooting of customer hardware and software systems.  

Key Responsibilities Include:

Performs remote and onsite troubleshooting techniques and analysis of lift station product line equipment and systems

Leads classroom and field training which will involve travelling to customer sites in the Southeast USA

Maintains and develops relationships with end user customers within wastewater agencies

Completes periodic technical reviews of client system performance and overall quality

Contributes to business cases, proposals, presentations and other materials necessary to maintain and grow accounts.

Develops and maintains rigorous standards for sales documentation, customer information and reporting

Develops case studies and presentation of papers at local and national conferences with clients, as appropriate.

Works in compliance with all health and safety and environmental legislation including, but not limited to, the Occupational Health and Safety Act and Regulations and SmartCover Policies, Procedures and Code of Conduct

Other duties assigned by management

Education and Experience:

2-5 years of relevant experience in electrical controls or related fields in customer facing roles with a water, wastewater or smart water technology company. Preference will be given to candidates with Municipal collection systems and/or smart water monitoring solutions experience.

Knowledge of RF communication, electrical wiring, computer use and interface, exposure to network systems, use of job-related test equipment and software applications, cybersecurity best practices, telephone support, database entry, and problem identification/resolution.  Knowledge in PLC control systems and control logic is a plus.

Demonstrated capability to establish, develop and maintain relationships at all levels within a customer organization

Extremely strong written/verbal communications and interpersonal skills. Must be an active listener and influencer in the relationship development process. 

Must be comfortable and effective with “hands on” applications development, including field work, data analysis, interpretation and report writing. 

Demonstrated effective ability to succeed in a cross functional “team” selling environment

Must maintain a high level of integrity, maturity and competitive drive to be successful.

Ability to travel extensively within the region to support new business development and support existing customers.

Physically flexible and mobile with ability to remove and replace a manhole cover, safely climb ladders or negotiate other terrain or field obstacles and provide basic mechanical field support.

CRM (Salesforce preferred) and MS Office proficiency

An Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the “EEO is the Law” poster supplement at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Badger Meter complies with all aspects of the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local disability laws. This means that we will reasonably accommodate qualified employees with a disability if accommodation would allow them to perform the essential functions of their job, unless doing so would create an undue hardship.  

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