Who We Are
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com
SUMMARY
The Solutions Delivery Specialist is accountable for the technical direction and delivery within one of our strategic product areas. The span of accountability includes overseeing the evaluation, definition, development, modification, implementation, integration and alignment of related systems, processes and tools. Management (indirect) of delivery personnel and/or external vendors may be required from time to time. Managing operational issue resolution (as point-of-escalation with clients) will be required. This role is project & solution-delivery focused with internal client management duties. The particular product area opening we are actively recruiting for at this time is our Remote Command Center line of business.
KEY DUTIES & RESPONSIBILITIES
Technical Lead
Determines and directs the delivery of appropriate technical solutions that align with business and Information Technology objectives, requirements, and standards. Directs a cross functional team engaged in the delivery of technology solutions (including internal and external personnel/ technologies and industry leading solutions). Implements Smart Building designs, including connection designs, IT/OT network architecture, system reliability, and leads technical discussions between BGIS InfoSec and project representatives. Integrates BAS networking and architecture with third-party systems via network connections and integration.Strategic Planning
Accountable for providing direction to the strategic plan of information management systems as it relates to Project Delivery in the commercial / construction space. Oversee the evaluation, definition, development, modification, implementation, integration and alignment (consistency) of related systems, processes and tools. Resource planning, project planning, business case development, staff management, systems development lifecycle oversight.Compliance
Represents his/her client interests at IT Governance. Develops, implements, audits and monitors compliance to standards (audit, client, industry, internal). Implements related best practices.Relationship Management
Collaborates with relevant concerned parties to understand business objectives and requirements. Directs client interaction at a senior level, representing RCC regarding Smart Building discussions, including connection designs, IT/OT network architecture, system reliability, and be the liaison between BGIS InfoSec and project representatives.Other
Other duties as assigned.KNOWLEDGE & SKILLS
University degree or college diploma in Computer Science, Engineering management, or related field with demonstrated knowledge that is usually acquired with 5 to 10 years of experience. Strong business knowledge. Strong understanding of technology elements and how they come together to deliver value within the organization. Strong knowledge of application development methodologies and integration techniques. Knowledge and experience with BAS networking. Excellent written and oral communication skills, including the tact and diplomacy required to interact with senior clients. Ability to interface at all levels within the organization from front line to executive. Project management and planning skills. Demonstrated success in delivering projects to multiple concerned parties – on time – on budget. Ability to influence, motivate, and inspire others.Licenses and/or Professional Accreditation
None required, but experience with construction / commercial project management and a PMP designation would be an advantage.At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!
BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.
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