San Jose, California, US
12 hours ago
Solutions Engineer - Apple

The application window is expected to close on March 1st, 2025.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Applicants must be located in the posted location (Bay Area).


Meet the Team

You will work within a dynamic and fast-moving sales team focused around selling all of Cisco’s technical solutions and will lead all pre-sales engagements, technical solutions, and ensure our customers have a quality experience with our products and services. Everything is about winning with the right technologies, supporting our customers, failing fast, iterating, and moving forward. So, we love being outside the comfort zone! We foster creative thinking. We believe in trust and teamwork. Our team here is family. Web is known for Getting Things Done and Keeping it Simple with the focus on customer and employee success at the forefront. Breaking through internal barriers to enable our customers to be successful is what we do every day. A customer-first mentality is key.


Your Impact

Cisco seeks a results-oriented and driven pre-sales Solutions Engineer to lead a co-development engineering engagement with Apple. This is a highly technical position that supports the sales organization so you must run all the technical aspects of pre-sales activities including next-generation hardware and software. This position includes post-sales support, being responsible for presenting, demonstrating, crafting solutions, feature planning, and organization to pursue the specific needs of one of the most influential companies in the world. The Systems Engineer must be experienced in, and demonstrate the following:

The latest on relevant network solutions, products and servicesTranslate customer requests into engineering specific documentsPerform technical presentations/Demo for customers and internal audiencesCoordinate and prioritize detailed data for customer reviewWireless site designCisco IOS-XR, Nexus and IOS-XE Operating SystemEnterprise networking campus designsRouting Protocols, BGP/EVPN/VXLAN, ISIS/OSPFQoSFirewall/SecurityAutomation with PythonNetconf/YANG/Open-ConfigAbility to build relevant customer relationshipsStrong interpersonal, presentation and troubleshooting skillsExperienced with Cisco’s product portfolio and the technology behind it all. Passion for learning and focus at least one of our major architectures. Going deep into the technology will give you a groundbreaking and make you more relevant to our customers.
Some key areas of focus will be:

Developing the Pipeline - Applying knowledge of sales trends, market drivers, and key customer issues and opportunities to do strategic account planning; establishing, prioritizing, executing, and monitoring a course of action to accomplish broad territory objectives and sales strategies; using knowledge to identify and cultivate future sales opportunities to build a strong pipeline.

Build Influential Relationships - Working collaboratively with customers, channel partners, and account team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships.

Customer Obsessed - Supporting customers during the sales process; seeking and taking appropriate actions on customer requirements while balancing business needs; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.

Think Critically - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities; taking courses of action based on sound analysis and judgment that appropriately consider customer and partner business capabilities and issues, available facts, constraints, competitive circumstances and probable consequences.


Minimum Qualifications At least 5-10 years of experience in network design.BS/BA (EE/CS) or equivalent experience.Practical knowledge of network architecture – hardware and software.Familiarity with the latest on relevant network solutions, products and servicesAbility to build relevant customer relationships.Preferred Qualifications CCIE or equivalent experience preferred.Field experience working with large enterprise accounts as a Systems Engineer/Systems Architect or equivalent.Highly Organized.
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