The ETO Solution Engineer reports to the Director of Intelligent Automation and will work directly with other members of the Intelligent Automation team to deliver technology solutions within LifePoint.The Solution Engineer is responsible for becoming a subject matter expert (SME) of current state processes in order to provide recommendations on future state design including: user interfaces, data models, business rules/logic, metrics and integrations.The Solution Engineer will partner with the Solutions Delivery Manager, Developers and Business Analyst to successfully deliver solutions to LifePoint Stakeholders.
RESPONSIBILITIES:
Provide leadership to team members and peers Perform detailed quantitative / qualitative analysis work and draw meaningful insights from findingsWork effectively with Subject Matter Experts (SME) to cultivate successful partnershipsPartner with the Solutions Delivery Manager to provide project and program management support across the lifecycle of projectsProvide recommendations on the Intelligent Automation team’s SDLC approach and supporting tools/artifactsEffectively communicate to a variety of audiences from executive stakeholders to peersCreate exceptionally detailed current and future state process flowsEvaluate requirements to validate intended functionality and designBecome familiar with any technology platform used to develop automated solutionsSolicit feedback from stakeholders and end users to ensure solutions meet business needs and requirementsAssist the business analyst on developing detailed test plans Perform functional testing and help facilitate user acceptance testingValidate solution results by use of clearly defined metricsEstablish reporting needs for each process and deliver as part of the solutionProactively identify risks and work with the Solutions Delivery Manager to develop mitigation plans and escalate as neededCollaborate with the Director of Intelligent Automation to prioritize initiatives based on business needs and requirementsGather and document critical information from meetings with various stakeholders including any action items and ownersServe as a liaison between stakeholders, IT, and usersQualificationsKNOWLEDGE & SKILLS REQUIRED:
Microsoft Office Suite (Word, Excel, PowerPoint)
Microsoft Visio
Experience writing business requirements & use cases
Experience writing and executing test plans
Excellent Oral and Written Communication Skills
Well organized
Self-sufficient
Advanced critical thinking, analytical and problem solving skills
Creative mindset
Ability to work in an ambiguous environment
Inquiring mind
Attention to detail
Qualifications
Agile/SDLC experience
Proven ability to be successful in the Process Analyst role
2 years healthcare experience required
2 years prior IT Project related experience required
Lean Six Sigma Training a plus
If you are a current Kindred/RehabCare employeeClick Here.