**Our Opportunity:** Chewy is looking for a **Solutions Manager** to join our HR Operations Team! In this role, you will serve as the domain expert and HRIS point of contact for the **UKG Pro Workforce Management (WFM) Time & Attendance** platform. This role will support and drive the implementation of new functions and enhancements by understanding end-user needs and developing functional and effective solutions - all to provide an outstanding user experience! As a liaison with other HR teams, you will be responsible for translating complex business needs into effective solution design recommendations using system analysis and design, and leading testing and deployment activities. **What you'll do:** + Define and shape the business process architecture within your defined areas of responsibility + Act as primary authority on UKG configurations within a defined area(s) of responsibility; combining expert-level proficiency in the systems and solutions with the understanding of functional HR processes + Communicate clearly and collaborate aligned partners to turn broad requirements into recommended solutions + Support feature releases and issue resolution, working with business users, IT, vendors, and other support teams to define scope, prioritize, plan, and implement system changes and enhancements + Document requirements and technical specifications to support our solution landscape and HR organizational needs for systems implementation, upgrades, and process improvements + Develop project plans using data gathered, constraints, and probable consequences, managing the project and ensuring alignment to project schedules and other specifications + Identify test scenarios, develop test scripts, and provide key support in Systems Integration Testing (SIT) + Work directly with business groups to identify, analyze, design, test, and implement new solutions or improvements to existing solutions + Document the landscape and design to facilitate maintenance, in partnership with IT + Conduct high-level needs analysis and recommend service improvements to increase the efficiency of the systems + Review releases for new functionality and optimize existing processes and integrations accordingly + Develop and maintain awareness of the payroll industry to ensure compliance with policies and procedures + Participate in scheduled and ad hoc training to improve policy and process acumen + Provide day-to-day thought leadership, as well as training and mentorship to testers and program managers + Review communication and training materials to ensure technical accuracy, assisting where necessary to develop materials in support of system navigation and changes + Partner with IT to address system, interface, data, and vendor issues **What you'll need:** + Bachelor’s degree in computer science, Human Resources, Business Administration, or related field or equivalent experience + 3+ Years of UKG experience, including a deep knowledge of **UKG Pro WFM** and the Advanced Scheduler module + Boomi certification + Knowledge of downstream integrations, and the ability to gauge the impact of changes, triage and remedy incidents, and scope level of effort for new initiatives + Superb communication and interpersonal skills that enable translation between technical and business groups + Proven attention to detail and accuracy when designing and developing solutions to creatively meet business needs + Comfort with leading multiple tasks and projects simultaneously, prioritizing decisions and tasks effectively, and thriving in a fast-paced, dynamic environment + Expertise in agile software development methodologies and their adoption within teams + Knowledge and understanding of Business Intelligence concepts + The utmost passion for both technology and leadership + A Customer's First approach to interactions with business partners and employee user community **Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact** **CAAR@chewy.com** **.** **If you have a question regarding your application, please contact** **HR@chewy.com** **.** **To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) . To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .**