The Solution Orchestration Manager is responsible for managing the commercial operations activities associated with new, complex hospital monitoring solutions. This role will lead efforts to further operationalize processes to enable further scaling. **Your role:** + Lead Solution Operations activities for Enterprise Monitoring as a Service (EMaaS)by working with the process SMEs and functional teams to drive process improvements to enable further scaling of the solution. + Support Solution Operation activities and process improvement efforts for newly deployed solutions and oversee proper handoff between quoting, booking, and delivery. Define and Document process steps and control points, articulating how commercial operations activities are performed and by whom. + Facilitate the booking activities for multiple hardware and software components ensuring proper alignment between distinct orders and manage activation of subscription licenses through phased implementation schedules and aligning with corresponding HW installation. + Manage complex, monthly billing plans, ensuring accuracy in invoicing and accounts receivable and collaborate with Global Business Services (GBS) regarding execution of transactions. + Monitoring installed products and accurate installation base records including future upgrades and contract expansions and manage escalation of commercial issues (e.g. pricing, billing) and support cross-functional Solutions team with operational readiness and capability gap assessments. **You're the right fit if:** + Bachelor’s degree required + Effective communicator; results-oriented, and energetic- with a track record of creative problem-solving and relationship building + Experience within a large, matrixed organization, paired with a continuous improvement mindset. Experience with LEAN methodology, ServiceMax, Salesforce or SAP preferred. + Working knowledge of quoting platforms, project management tooling, CRM, reporting, analytics, and IT tools + You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. **How we work together** We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an Office-based role. **About Philips** We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others. + **Learn more about** **our business** **.** + **Discover** **our rich and exciting history.** + **Learn more about** **our purpose.** + **Learn more about** **our culture.** **Philips Transparency Details** The pay range for this position in Cambridge, MA is $98,280 to $157,248. The pay range for this position in Nashville, TN is $87,750 to $140,400. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. **Additional Information** US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws. As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Equal Employment and Opportunity Employer/Disabled/Veteran