Solutions Principal
Ping Identity
About Ping Identity: At Ping Identity, we're changing the way people think about enterprise security technology. With our modern Identity Defined Security platform, we're building a borderless world where people have total freedom to work wherever and however they want. Without friction. Without fear. We call this digital freedom, it's not just something we provide our customers it's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. We're headquartered in Denver, Colorado, and we have offices and employees around the globe. And we serve the largest, most demanding enterprises worldwide, including over half of the Fortune 100. Because even in the most complex enterprise environments, security shouldn't be a source of anxiety, it is one of your greatest competitive advantages. In our 'Professional Services' team, we are looking for a Solutions Principal. Professional Services is part of our Global Customer Care organisation. We provide solution services for identity and access management that support Customer and Workforce identities using Ping software and cloud solutions. You will join a team of professionals that focus on client success, collaboration, team work, mentorship, personal development and fun! Our goal is not just to make our customers successful, but to take your skillset to the next level. You Will: Be someone who has a passion for forging relationships with multiple groups such as legal, accounting, sales-ops, partners, clients, project managers and technical teams. The Solution Principal role focusses on working with sales, technical and partner teams to create technical statements of work (SOW) that detail the activities and deliverables of a professional services engagement. The Solution Principal will report to the EMEA Regional Director and will work with the global Solution Principal and Technical Teams to support scope definition, developing quotes, writing client/ partner SOWs and handling logistical and administrative tasks to move opportunities closure. Work directly with sales team and clients to scope and gather requirements for implementationDevelop statements of work (SOWs and subcontract SOWs) with the help of the teamPurchase Order ManagementPartner CommunicationsClient CommunicationsInvestigate and inform on Partner involvementProvide statuses to any involved teamsManage legal flow-downsSupport RFP ResponsesKeep information systems updated with appropriate forms and up-to-date informationBuild trusting relationships with all the people and groups you work.
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