At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Owens & Minor teammate benefits include:

Medical, dental, and vision insurance, available on first working day

401(k), eligibility after one year of service

Employee stock purchase plan

Tuition reimbursement

Sourcing Resolution Specialist

Classification: Non-Exempt

Reports to: Manager, Planning and Procurement

Job Description

POSITION SUMMARY

Responsible for creating and developing Vendor relationships to ensure consistent flow of components is available for CPT production and limit downtime due to missing/expired/short-dated components. By working with current Vendors, this position will assist in minimizing excess inventory, resolving backorders/allocations by finding a like-for-like component that is available. This position will also be responsible for sourcing product replacement and expediting components for production, on an as needed basis.

ESSENTIAL JOB FUNCTIONS:

By creating and cultivating strong Vendor relationships, obtain goods, materials, and services at the best cost by using strategic sourcing strategies and extensive knowledge of the CPT industry. Investigate and determine the cause of disruption in raw material supply due to backordered and short dated product, and suggest substitutions to the CPT where applicable.  Manage Expired/short dated components by contacting Vendors to extend shelf-life of items sent to Williamsburg or find the items from another Vendor that can offer a longer shelf-life. This position will suggest to Sales and Marketing to remove items from trays and follow through the process until short dated/expired receipts are eradicated. Assist Purchasing Associates and Senior Inventory Control Coordinator in maintaining inventory levels to minimize excess raw material consisting of but not limited to Purchase Order Placement, Dead Stock Return and Maintaining Minimum/ Maximum Levels in the ERP system. Investigate and determine root cause of issues and discrepancies with Vendors, such as repetitive backorders, late deliveries, allocations, etc. Once the root cause is determined, assign appreciate corrective/preventive actions to correct the immediate issue and prevent reoccurrence. Assists by presenting clinical equivalents and/or side-by-side comparisons when components are not available by required production date (allocation, backorder, etc.) Arranges for return of deviated product and collects necessary paperwork to return, as needed for critical vendors. Assist with purchase order price changes or description changes, as needed. Collaborates with Senior Inventory Control Coordinator to understand and review items cards and EMUs to prevent Slow Moving and Obsolete Materials (SLOB). Establishes sound working rapport with external customers and sales representatives, through the use of meetings, conference calls, and other appropriate means to improve the company/customer/sales representative relationship and continually seeks out opportunities to improve and solidify this working relationship. Leads and/or participates on cross-functional teams to continuously improve processes, communications and working relationships in order maintain the supply chain of components to support Operations and eliminate downtime due to missing/short-dated/expired components.

SUPPLEMENTAL JOB FUNCTIONS:

1. Performs additional duties as directed.

Qualifications

EDUCATION & EXPERIENCE REQUIRED:

High School Diploma, General Education Diploma (GED) or equivalent, required. Knowledge of medical supplies/components and the manufacturing / production of medical trays is strongly preferred. One to three years of Procurement/Vendor Relations experience is strongly preferred.

KNOWLEDGE SKILLS & ABILITIES:

Strong functional ability to use Microsoft Word and Excel. Must possess knowledge of ERP system(s). Ability to manage difficult or emotional customer situations, respond promptly to customer needs, solicits customer feedback to improve service, and respond to requests for service and assistance Ability to speak clearly and persuasively, listens and get clarification, and respond to questions Ability to support fiscal year inventory process. Ability to work independently and in a team environment. Must be able to maintain a professional attitude in difficult situations Must possess a strong work ethic and a proven ability to work independently, and an ability to safeguard sensitive and confidential information Must possess ability to operate standard office equipment Uses knowledge, experience to perform all work independently, with little or no direct supervision and in accordance with verbal and written instructions and processes provided for guidance Must possess strong problem-solving skills Capable of independently handling multi-task projects in a high stress environment and meeting aggressive deadlines within requested time frames

ADDITIONAL REQUIREMENTS:

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.