Spa Attendant
Rosewood Hotels and Resorts
Job Description Job SummaryThe Spa Attendant will be responsible to provide general spa orientation to guests upon arrival, offer guests amenities, stock spa supplies and keep guest areas well maintained and clean. This individual will ensure the highest level of personalized, friendly and outstanding guest service that exceeds expectations.
Ensure Clean and Neat Environment: Take pride in maintaining exceptionally clean and organized facilities, always providing safe care and a personalized and intuitive service. Set up, utilize, operate and clean/properly sanitize all Spa and Wellness areas.
Deliver Impeccable Service: Handle all guest interactions with the highest level of hospitality and professionalism; accommodate special requests whenever possible and personal care, whether it is anticipating guests’ bathrobe size or remembering their favorite locker location. Greets guests in a friendly and courteous manner offering the highest level of personalized service while maintaining a positive, enthusiastic, helpful and professional attitude with all guests and team members
Coordinate Checklists, Linen and Amenities: Ensure compliance of daily opening/closing checklists and ensuring all Spa and Wellness areas are well maintained, stocked, and cleaned to ensure high quality presentation. Retrieve and return linens from laundry and maintain locker room set up. Keep guest amenities stocked including water, body care products in locker rooms and relaxation room
Promote Collaboration: Work harmoniously and professionally with co-workers and supervisors and assist other associates with set-up and breakdown of their respective areas (service providers, fitness instructors etc.)
Qualifications:Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.Highly responsible, organized, and reliable
Sponsorhip is not provided. To be considered for this role applicants are required to have a valid work permit for the Netherlands.
Ensure Clean and Neat Environment: Take pride in maintaining exceptionally clean and organized facilities, always providing safe care and a personalized and intuitive service. Set up, utilize, operate and clean/properly sanitize all Spa and Wellness areas.
Deliver Impeccable Service: Handle all guest interactions with the highest level of hospitality and professionalism; accommodate special requests whenever possible and personal care, whether it is anticipating guests’ bathrobe size or remembering their favorite locker location. Greets guests in a friendly and courteous manner offering the highest level of personalized service while maintaining a positive, enthusiastic, helpful and professional attitude with all guests and team members
Coordinate Checklists, Linen and Amenities: Ensure compliance of daily opening/closing checklists and ensuring all Spa and Wellness areas are well maintained, stocked, and cleaned to ensure high quality presentation. Retrieve and return linens from laundry and maintain locker room set up. Keep guest amenities stocked including water, body care products in locker rooms and relaxation room
Promote Collaboration: Work harmoniously and professionally with co-workers and supervisors and assist other associates with set-up and breakdown of their respective areas (service providers, fitness instructors etc.)
Qualifications:Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.Highly responsible, organized, and reliable
Sponsorhip is not provided. To be considered for this role applicants are required to have a valid work permit for the Netherlands.
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