Pendry Natirar, NJ, USA
33 days ago
Spa Attendant (FT)
Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

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Spa Attendant

SUMMARY 

The Spa Attendant will primarily provide guests with exceptional service when checking guests into the spa, fitness and public areas providing a thorough tour of forementioned areas while maintaining cleanliness and ensuring supplies, amenities and products are well stocked for guest use.

ESSENTIAL FUNCTIONS

Major areas of responsibility/ management include, but are not limited to:

Assist in greeting and welcoming guests and providing a full orientation tour of all of the wellness public areas such as the locker rooms, pool, and fitness centerCreate spa and recreation reservations, make product/retail recommendations, and ensure that their spa day is scheduled appropriatelyCash handling, collecting payment for services, ensuring all transactions are closedEnsure guests are set up with a clean and inspected lockers to store their belongingsDaily set-up and breakdown of the spa refreshments such as: snacks, teas, and waterAssist with the cleanliness and organization of all public areas. Removal of all used/soiled linen and restocking with clean linen as neededEnsuring an adequate supply of clean towels and guest-wear are immediately available for use.  Provide services to guests in a timely, courteous and proficient manner.Stock the pool host stand and ensure it is well organized, neat, and filled appropriatelySeat guests as they arrive to the spa pool and ensure they are attended to as neededAssist fellow associates with daily operations to support healthy teamwork and contribute to the success of the Spa. Assist in any other function as requested by Spa Director, Hotel Manager and/or General Manager as it pertains to the spa, lounges, indoor/outdoor area, fitness center, and pool area

QUALIFICATIONS 

Minimum 1 -2 years of customer service experienceAbility to push/pull large bins of both soiled and clean linen daily throughout the hotel for processing and distributionAbility to communicate clearly and speak, read, write and understand EnglishPossess basic math skills and have the ability to accurately handle billingAbility to communicate clearly and speak, read, write and understand EnglishAbility to use Word, Excel, PowerPoint, and Outlook

PREFERRED

Prior front desk, spa or health club experience preferredHigh school or equivalent education preferred

PHYSICAL REQUIREMENTS 

Position requires walking and providing detailed tours of the spa shared public areas; Must be able to bend, stoop, squat, and push of clean and soiled laundry bins to fulfill cleaning tasks and physical demands of job.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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