Spa & Fitness Attendant
Pyramid Hotel Group
About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to the The Belgrove, a distinguished new property in the Pyramid Global Hospitality portfolio set to open this year as a 4-Diamond resort. Located in the heart of West Palm Beach, our resort will feature 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience. At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer various positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today! Overview Do you embody a refined yet approachable demeanor, with a commitment to delivering an unparalleled guest experience? Do you want to be a part of a hotel that is deeply connected to the local heritage and natural beauty of West Palm Beach? If so, then The Belgrove Resort could be just the place for you! Join our team and bring your charm and grace to create memorable moments for every guest. The Spa and Fitness Attendant at The Belgrove plays a key role in ensuring our guests have a seamless and rejuvenating wellness experience. This multifaceted position is responsible for welcoming guests with warmth, maintaining cleanliness and organization across the spa and fitness areas, and providing support to both facilities. As an integral part of our wellness team, the Spa and Fitness Attendant upholds the highest standards of cleanliness, guest service, and safety. Key Responsibilities: Greet guests as they arrive and depart from the spa and fitness facilities, creating a welcoming atmosphere. Respond promptly and courteously to guest inquiries, ensuring their needs are met and expectations exceeded. Ensure the cleanliness and orderliness of all areas, including treatment rooms, lounges, locker rooms, nail salon, fitness spaces, and showers, adhering to strict hygiene protocols. Assist with the restocking of linens, towels, and other spa and fitness supplies, maintaining appropriate inventory levels. Monitor the safety and security of the spa and fitness areas, granting access only to authorized guests. Communicate effectively with the spa leadership team to ensure smooth daily operations and guest satisfaction. Report maintenance needs or damaged equipment promptly to the management team. Support food safety standards in spa lounges, and assist with the preparation and restocking of refreshments. Maintain a positive, professional attitude in a fast-paced environment, ensuring complete guest satisfaction and upholding the luxury standards of The Belgrove. Qualifications Previous experience in a luxury property Strong attention to detail and organizational skills. Excellent communication abilities and a genuine passion for guest service. Ability to manage multiple responsibilities and prioritize tasks effectively. Capacity to work independently and as part of a team in a dynamic, guest-facing role. Previous experience in a hospitality or wellness environment is preferred. Physical ability to lift and manage spa/fitness inventory (up to 25 lbs). Knowledge of safe handling of cleaning products and a commitment to maintaining a sanitary environment. At The Belgrove, we offer a haven of wellness and recreation, and our Spa and Fitness Attendant is a vital part of delivering this experience. If you are a service-driven professional with a passion for luxury wellness, we invite you to join our team.
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