Spa Front Desk Agent			
		Omni Hotels
			
			
						
			
				
  
  
  
Location
  
  
  
  
Mokara Hotel and Spa
  
  
 
  
  
  
  
 
  
  
The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.
  
  
 
  
  
The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.
  
  
  
  
Job Description
  
  
  
  
 The Spa Scheduler/Receptionist will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives. 
  
  
  
  
Responsibilities
  
  
  
  
  
+  Check guests in and out according to Forbes Standards 
  
  
+  Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service. 
  
  
+  Up-sell, cross-sell, and pre-sell Mokara services and products. 
  
  
+  Provide tours of the spa and offer/serve beverages as needed. 
  
  
+  Communicate spa promotions with guests. 
  
  
  
  
  
Qualifications
  
  
  
  
  
+  Must be able to communicate effectively in a professional business environment 
  
  
+  Ability to accurately and efficiently input information into computer systems 
  
  
+  Ability to prioritize, organize and follow up all responsibilities 
  
  
+  Ability to work a flexible schedule to include nights, weekends and holidays 
  
  
+  Ability to stand for an 8 hour shift 
  
  
+  Previous customer service experience 
  
  
+  Previous cashiering experience is preferred 
  
  
+  High school diploma or equivalent. 
  
  
+  Ability to lift, carry, push, pull 30 lbs. 
  
  
  
 
  
  
 
  
  
 
  
  
 Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm)  and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement  (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf)    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.  
  
  
  
  
  
  
  
 
  
  
 
  
  
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
Job LocationsUS-TX-SAN ANTONIO
  
Posted Date1 month ago(10/3/2025 12:29 PM)
  
  
  
Requisition ID 2025-128130 
  
  
# of Openings 1 
  
  
Category (Portal Searching) Spa 
  
  
 
 			
			
			
			
			
			
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