As a SPA Manager, you are be responsible for overseeing the daily operations of the spa, Alila Living and Play Alila ensuring that all services meet the highest standards of quality and guest satisfaction. You also create a friendly atmosphere of superior guest service and product quality performance for therapist team members to follow.
Ensure smooth operation of all spa services, maintaining high standards of cleanliness and professionalism.Create and update the spa treatment menu to enhance guest experiences and attract new clientele.Collaborate with the marketing team to promote spa services and special packages to increase guest engagementOversee the spa budget, including revenue and expenses, to achieve financial targets and optimize profitability.As a SPA Manager, you are be responsible for overseeing the daily operations of the spa, Alila Living and Play Alila ensuring that all services meet the highest standards of quality and guest satisfaction. You also create a friendly atmosphere of superior guest service and product quality performance for therapist team members to follow.
Ensure smooth operation of all spa services, maintaining high standards of cleanliness and professionalism.Create and update the spa treatment menu to enhance guest experiences and attract new clientele.Collaborate with the marketing team to promote spa services and special packages to increase guest engagementOversee the spa budget, including revenue and expenses, to achieve financial targets and optimize profitability.The successful candidate will meet the following criteria,
• Strong leadership and communication skills.
• Excellent problem-solving abilities.
• Relevant experience in 5 star luxury hotels or luxury resorts
• Knowledge of hotel operations and industry trends.
• Ability to work flexible hours, including nights and weekends.
• Confident and enjoys the challenge of delivering consistent standards of service
• Fluent in Bahasa Indonesia and English (spoken and written)
The successful candidate will meet the following criteria,
• Strong leadership and communication skills.
• Excellent problem-solving abilities.
• Relevant experience in 5 star luxury hotels or luxury resorts
• Knowledge of hotel operations and industry trends.
• Ability to work flexible hours, including nights and weekends.
• Confident and enjoys the challenge of delivering consistent standards of service
• Fluent in Bahasa Indonesia and English (spoken and written)