POSITION SUMMARY:

Here at Nemacolin, our associates know to “Expect the Unexpected” – You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort.

We are seeking to fill a key position in our Spa department that supports the quality of service given to our guests by the Spa Treatment providers and Guest Service Team members. 

ESSENTIAL FUNCTIONS:

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

The Spa Prep Attendant ensures cleanliness and overall appearance of the treatment areas, prep rooms, and loading dock areas. Provide support for all guest facing areas throughout the day. Ensure proper operation, maintenance, and cleanliness of all treatment equipment. Maintain appropriate inventory levels and for treatment products and locker room supplies. Responsible for resetting of treatment rooms. Prepping, rolling, and delivering linen to provider spaces and locker rooms. Consistently organizing the spa loading dock and keeping it usable for all associates. Responsible for opening and closing duties is designated areas. Must be able to provide guests with answers to any questions they may have concerning spa services and procedures. The candidate must be able to communicate well with guests in addition to associates and other members of management. Maintaining complete knowledge of all resort features, services, and hours of operation. Maintaining knowledge of all spa and salon services as well as fitness center programs and daily group activities. Setting up workstations with the appropriate supplies Other Job duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Ability to communicate fluently in English. Ability to maintain appropriate grooming standards according to organizational policy. Excellent communication skills. Must be able to work flexible hours, including nights, holidays, and weekends. Comply with all safety and health requirements.

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and/or members of management. It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

WHY WORK FOR NEMACOLIN?

Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.

As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!

ASSOCIATE PERKS:

What is in it for you? As a Nemacolin associate, you won’t just have a bright future — you’ll have a bright present! You are invited to join our warm, supportive community, where you’ll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.

Attractive 401(k) plan Paid vacation, holidays, and personal hours Family medical, dental, and vision insurance. Long-term and short-term disability insurance Employee and educational assistance program Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort On-site uniform and dry-cleaning services Discounted meals during breaks in associate break areas

Wisteria Associate Community

Wisteria is Nemacolin’s way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you’ll enjoy these exclusive amenities.

Associate Recognition programs

Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests’ expectations.

Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:

Opportunities for advancement – At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles. Mentoring and coaching programs – As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.

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