About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Find your "pura vida", where adventure and relaxation meet. An unspoiled world of eco-luxury welcomes each guest to Latin America’s ultimate coastal retreat, offering unparalleled access to nature, adventure and relaxation. Central America’s exclusive Forbes Travel Guide Five-Star resort for six consecutive years, Four Seasons Resort Peninsula Papagayo, Costa Rica is the utmost location for adventure travellers, wellness seekers, culinary explorers, and cultural globetrotters. With customized itineraries for families and couples alike, we can’t wait for you to experience “Pura Vida” at Peninsula Papagayo.

At Four Seasons we consider life and work to be richer when we develop connections with the people and environment around us. Our people are experts at cultivating craftsmanship and deep understanding – a gardener can become an artist, a manager a conductor, a chef an inventor. We are a team that lives by the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who celebrate character and personality and who infuse that enthusiasm into everything they do. 

Four Seasons Resort Costa Rica, unrivaled five stars hotel in Central America by the Forbes Travel Guide, is looking for the best Spa Receptionist. Costa Rica is a breathtaking country with an amazing respect for nature.

The Role of Spa Receptionist:

The Spa Receptionist is responsible for proactively welcoming guests and dealing with all enquiries, being knowledgeable about treatments, products and services offered as well as pricing, and scheduling treatments to maximize use of time within the treatment schedule. The role also includes to take a proactive approach to understanding guest needs and desires.

Other duties include:

• Welcome the guests at the Spa

• Deal with all mail correspondences

• Take reservations for spa treatments

• Ability to upsell cosmetic products and retail brands within the Spa

• Take the guest for a tour of the spa and explain the facilities offered to guests.

• Work harmoniously and professionally with co-workers and supervisors.

• Checking guest in and out, following payment procedures.

• Ensure the reception area is clean and presentable at all times.

• Prepare daily reports.

Our ideal Spa Receptionist:

As an ambassador of Four Seasons, our ideal Spa Receptionist should represent the brand through excellent grooming, a positive attitude and a warm welcoming smile.

Fluent English and Spanish, Excellent communication and connection skill .

Must be detail-oriented and have ability to multi-task in a fast pace environment .

Possess strong organizational skills required for achieving efficiency on the job.

Basic Knowledge on the spa world.

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.”