\nGreet and welcome guests with a friendly and professional attitude.\nManage guest check-ins and check-outs efficiently, ensuring a smooth and pleasant experience.\nProvide detailed information about spa services, packages, and promotions.\nBook appointments and manage schedules for therapists.\nAnswer phone calls and respond to emails in a timely and courteous manner.\nEnsure the spa environment is clean, comfortable, and well-organized.\nHandle payments and process transactions accurately.\nMaintain accurate guest records and adhere to confidentiality standards.\nAssist with guest inquiries and resolve issues promptly and professionally.\nPromote spa products and services to enhance guest satisfaction\nProvide high-quality massage and spa treatments according to the guest's needs and preferences.\nDemonstrate excellent knowledge of various spa therapies, including body treatments, facials, and massages.\nEnsure the comfort and safety of guests during treatments by maintaining a relaxing and professional environment.\nMaintain a clean and organized treatment room and spa area.\nEnsure all equipment and products are properly sanitized and stored.\nOffer personalized recommendations based on guest concerns and preferences.\nStay updated on new techniques and treatments to improve guest experiences.\nWork collaboratively with spa receptionists and other team members to ensure seamless service.\nMaintain high levels of hygiene and adhere to health and safety regulations.\nEnsure guests leave the spa feeling relaxed and satisfied.\n\nBasic computer skills\nAble to respond to guest emails in English\nAt least 2 years of Spa or Guest service role experiences\nMust have a valid spa service provider license\nGood communication skills in English and friendly, professional attitude\nPrevious experience as a spa therapist in preferred\nGood personality with a neat and tidy appearance\n