Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to The Elms Hotel & Spa, a historic gem in the Pyramid Global Hospitality portfolio. Located in Excelsior Springs, Missouri, this iconic property features 153 guest rooms and 11,000 sq ft of versatile meeting space. With a rich history and a dedication to top-tier service, The Elms offers a unique and rewarding work environment. As a member of our team, you'll join a culture that values growth, teamwork, and professionalism. Whether you're in guest services, food and beverage, housekeeping, or spa and wellness, you'll have the chance to develop your skills while contributing to a collaborative and supportive atmosphere. We offer comprehensive training programs and opportunities for advancement, ensuring that our team members have the tools to excel. If you're passionate about hospitality and excited about joining a dynamic, people-first culture, The Elms Hotel & Spa is the perfect place to grow your career. Explore your potential with us today. Overview Overview: The Elms Hotel & Spa is seeking a warm, professional, and detail-oriented Part-Time Spa Receptionist to join our team. As the first point of contact for guests, you will play a key role in creating a welcoming and seamless spa experience. If you are passionate about wellness, enjoy providing exceptional customer service, and have a flexible schedule, we would love to have you as part of our spa team! Key Responsibilities: Greet and check-in spa guests in a friendly and professional manner Answer phone calls and emails, assisting guests with spa reservations, inquiries, and service offerings Schedule and confirm appointments, ensuring accurate and timely bookings Maintain an organized and efficient front desk, including handling guest check-outs and payments Provide guests with information about spa services, products, and promotions Ensure the spa reception area is clean, inviting, and well-stocked with necessary materials Assist with retail sales, including recommending spa products and completing transactions Ensure guest preferences and requests are accurately noted in the booking system Coordinate with spa therapists and staff to ensure smooth and efficient operations Handle guest inquiries or concerns with professionalism, escalating issues as needed Adhere to all safety, health, and hygiene standards within the spa environment Schedule: Flexible, Weekend Availability Required Qualifications Requirements: Previous experience as a receptionist or in a customer service role, preferably in a spa or hospitality setting Strong communication skills with the ability to build rapport and provide excellent guest service Professional, friendly, and approachable demeanor Basic computer skills and experience with booking systems or scheduling software Ability to multi-task and stay organized in a busy, fast-paced environment Strong attention to detail with the ability to handle confidential information Flexibility to work weekends, evenings, and holidays as needed A passion for wellness and a positive attitude