**Duties and Responsibilities** As SPA Receptionist, I will assume full responsibility for the efficient operation in the following: • Check and assist with the setup of daily operations of the spa reception according to Six Senses Spa standards. • Make, reconfirm and verify guest bookings and manage appointment cards or appointment schedules for the following day. • Ensure the cleanliness and hygiene of the reception area and spa concentrating on front of house areas. • Remove and replace towels and amenities in the spa common areas (included wet areas) as needed. • Ensure retail is offered appropriately to the guests and retail area is set up as per standards. • Answer the telephone and email communications. • Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. • Strictly adhere to LQA standards and guest comments. • Handle guest complaints and record all guest comments accordingly. **Qualifications** To execute the position of SPA Receptionist, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: • High school diploma or equivalent and at least 2 years’ experience in a similar luxury spas and health clubs with proven references. Hospitality diploma/degree from a recognized hospitality school is preferred. • Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I keep myself updated with the latest trends in fitness and wellness. • Fluent in English & Russian; I understand that Turkish and additional languages are preferred. The above is intended to provide an overview of the role and responsibilities for a SPA Receptionist at Six Senses Kaplankaya It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Six Senses Kaplankaya is an equal opportunity employer. This policy applies to all terms and conditions of employment. Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness. Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand’s vision: to reawaken people’s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them. You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures, and meaningful experiences. It’s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us. Let the journey begin. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.