Spa Team Leader Aqua Sana Forest Spa is an award-winning spa offering a combination of experiences, products and treatments. Each spaone at each Center Parcs locationis uniquely designed, with up to 25 spa experience rooms to explore. There is also an extensive range of face and body treatments available to book, carried out by expert therapists using products from the finest product houses including Elemis, Comfort Zone and VOYA.Aqua Sana Forest Spa is extremely popular and is accessible to both guests staying on the Village as a Center Parcs guest, and external guests who visit Aqua Sana Forest Spa during Spa Days and Spa Breaks.SPA TEAM LEADER 13.85 per hourIn this role, you will work in conjunction with the management team to assist in the smooth running of the Aqua Sana Spa.Responsibilities will include the supervision of spa staff on a day to day basis, ensuring the smooth running of the unit and that any issues are communicated or escalated to the relevant manager.You will be responsible for delivering excellent guest service and building standards and adhering to all health and safety guidelines as set out by the Company. You will also be required to provide lifeguard cover.Working as part of a team, the role requires an outgoing approach and motivated leadership style accompanied with enthusiasm at all times.HOURS OF WORKYou will be contracted to work 150 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts will fall between 7am and 10pm and include working 2 out of 4 weekends.As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.ABOUT YOUYou will be engaging and naturally helpful with excellent communications skills. You will work well on your own initiative as well as within a close team environment.Essential requirements:Excellent verbal and written communication skillsStrong organisational skills and attention to detailValid IWS / RLSS National Pool Lifeguard QualificationPrevious experience of working within a similar role or spa industryPrevious experience of working in a customer service environmentAbility to build relationships at all levelsFriendly, genuine and warm towards guests and colleaguesDesirable requirements:Experience as a lifeguardFirst Aid qualificationPool Plant Operators certificateRLSS Trainer AssessorABOUT THE BENEFITSCenter Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:Colleague Bonus SchemePension Scheme with Life AssuranceColleague Recognition and Reward Schemeoffering a choice of Center Parcs and High Street vouchersFree use of our leisure facilitiesDiscounted Center Parcs breaks20% discount in our restaurant and retail outletsAccess to Perks at Work Portal - offering a wide range of retail and leisure discountsAn Employee Assistance Program - providing support on financial, health and legal mattersExcellent opportunities for career development and progression with the opportunity to gain externally recognised qualificationsIf this sounds like your ideal job, then wed love to see your application.Closing date:18th February 2025at 12 NoonInterviews to be held:OngoingPlease note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.Follow us -FacebookX (Twitter)LinkedInAt Center Parcs, everyones welcome.We recognise that were all at our best when were being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect.We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging.We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process. Share Apply now